Cavallaro-Neubauer Chevrolet

Saved $65.00 per month going elsewhere Well, I've been a loyal customer of Cavallaro-Neubauer Chevrolet for several years. Have purchased and referred customers with a total of 5 cars bough Well, I've been a loyal customer of Cavallaro-Neubauer Chevrolet for several years. Have purchased and referred customers with a total of 5 cars bought total in the last 3 years. The lease on my 2015 Silverado was up in May. Talking with them about a leasing a new, with many really good deals being offered by other dealerships. Asking about those deals, and matching them, I was told "wait until you see the fine print, those deals are not what they seem to be." OK, decided to buy a used Silverado from a private individual. After driving that truck for a few months, realized I really wasn't happy with a used unknown vehicle. Went back to Cavallaro-Neubauer to try and see if they would try to match the other dealers advertisements. Was told basically the same story. Asked if they could take my trade in. They told me "they would keep an eye out if anyone would would like my truck." Frustrated, I put a search out online for Silverado deals, and also mentioning my trade in. Almost immediately I got a call from 3 different dealers, but in particular Tradition Chevrolet in Newark, NY. They said they would match and other dealers ad, and that they wanted my truck in trade. Bottom line, they offered me the price advertised in the papers saving me $65.00 a month over Cavallero-Neubauer's best offer. Plus they gave me pretty close to what I paid for for my used Silverado. As far as Cavallaro-Neubauer's service. I had a vibration in the steering of my new, less than 1,000 mile Silverado. Seeing I had done business with them, and they were far closer than the dealer I bought it from, I took it to Cavallaro-Neubauer for the service. Was greeted by Chris, the service adviser asking why I brought it to them, and not the dealer I bought it from. Explained the distance, and you are my dealer, He continued to insult me telling me they don't get the full (way too high over $100.00) labor rate, and I really should take it back to the purchasing dealer, because they lose money working on my truck. Long story short. When I came back to pickup my vehicle, I had a discussion with Chris how this bothered me. And told him you are a authorized GM dealer. How why would I care if your losing money, etc, etc. He finally admitted, in my circumstances, he would have done the same thing. Needless to say, I wasn't happy, and am still not. Regardless, I will still take my truck to them, mostly because of the distance. More

Outstanding and trustworthy 5-Star dealership!! We are currently enjoying our second lease from this dealership, a 2017 Chevy Equinox AWD! Awesome car with a ton a great value! Dealership personnel We are currently enjoying our second lease from this dealership, a 2017 Chevy Equinox AWD! Awesome car with a ton a great value! Dealership personnel are all fantastic to work with including Mr.Joe Cavallaro himself who no matter how busy he may be will always take time to speak with you! A true gentleman and professional! Service Department is truly top notch as well! Always very accommodating plus their technicians respect your vehicle by keeping it clean while servicing it! Always a great experience at this dealership! J. Piedmonte More

Another satisfied customer! I have been working w this dealership and this family for decades. They are very trustworthy, I just had another great experience. Thanks guys for ge I have been working w this dealership and this family for decades. They are very trustworthy, I just had another great experience. Thanks guys for getting it right! More

Great purchase experience David F, the salesman, got us information on numerous used and new vehicles and payment option including lease vs buy so we coulld choose the best veh David F, the salesman, got us information on numerous used and new vehicles and payment option including lease vs buy so we coulld choose the best vehicle and terms for us. He was very patient with us but didnt give up either. We ultimately concluded with a lease of a new Equinox. Most communication was via text which suited my busy work and home schedule. David definitely deserved this sale. We will look to him in the future. The dealer, Mr Cavalero, explained all the paperwork nicely and represented the dealer in a pleasant manner. They both stayed late to allow us to pick up the vehicle on our schedule. Thank you. More

Excellent service and follow-up. The dealership is super clean and everyone is helpful and knowledgeable. Bought a new car there and have had it serviced twice. Each time, I am more The dealership is super clean and everyone is helpful and knowledgeable. Bought a new car there and have had it serviced twice. Each time, I am more appreciative of my initial decision to "buy local." More

I trust this dealership I have used C&N for years. I purchased a new and used vehicle. C&N has always treated me with fairness and never tried to sell me something I didn't I have used C&N for years. I purchased a new and used vehicle. C&N has always treated me with fairness and never tried to sell me something I didn't need. More

I bought a new Pontiac 2008 Pontiac G6 from Joseph Neri. My trade was not very good and they gave me the amount that I owed on it for a trade. I was happy with that price. I love the new car and went back My trade was not very good and they gave me the amount that I owed on it for a trade. I was happy with that price. I love the new car and went back to have a couple of things checked and they were really nice to me. I will tell my friends about them also. More

I live near the Dealership and love the way they pick me up to get my car. The service consultant is very nice and I saved hundreds on my pre-owned Chevrolet. Keep up the good work. I am going to buy ano up to get my car. The service consultant is very nice and I saved hundreds on my pre-owned Chevrolet. Keep up the good work. I am going to buy another vehicle from them when I pay down my loan balance. The finance manager Kymberly helped me through the complete deal. More

I bought my new Chevrolet from Joseph Neri and did so because my whole family buys there. I am very happy that I di. Jim treated me like an old friend and was very patient with a new first timer. I re because my whole family buys there. I am very happy that I di. Jim treated me like an old friend and was very patient with a new first timer. I recommend the dealership whenever I get a chance. More

Bought a drive-by-5, sold me a piece of junk and made it sound like they were doing me a favor. Did my taxes and padded the return only to have me owe the IRS. Only had the car 6 months, drivers door fell o sound like they were doing me a favor. Did my taxes and padded the return only to have me owe the IRS. Only had the car 6 months, drivers door fell off twice, took 1 month to get it to pass inspection, had it towed because it died on the way home after being fixed and wouldn't reimburse me. Needed new tires within this time. Entire front end needs to be replaced. And the three people I dealt with in Conesus got fired for money missing (after being called by office to find out if I pay in cash). Called to complain to Joseph Neri himself and he never called back. And recently called to talk to manager in Williamson who made me feel like I was to blame and offered no help what-so-ever. I WOULD NEVER RECOMMEND THIS DEALERSHIP TO ANYONE, THEY ARE A RIP OFF!!!!!!!! More