Cavenaugh Ford Lincoln

Service was good and pretty quick. Cost seemed high. Another Quick Lane did the same job plus a tire rotate about 4 months ago and it was over $30.00 cheaper. Another Quick Lane did the same job plus a tire rotate about 4 months ago and it was over $30.00 cheaper. More

Excellent service, salesman was very helpful and knowledgeable about his trucks. Have purchased at least five vehicles from this salesman and dealership. Highly recommended dealership. knowledgeable about his trucks. Have purchased at least five vehicles from this salesman and dealership. Highly recommended dealership. More

I am very satisfied with the service I received on December 2nd! I appreciated the service department’s attention to detail. I received excellent customer service from Carlos. December 2nd! I appreciated the service department’s attention to detail. I received excellent customer service from Carlos. More

Lonnie done exactly what he said he would do. Drive my first new Ford in 1972,my dad's truck. Been driving fords ever since. first new Ford in 1972,my dad's truck. Been driving fords ever since. More

Unlike the Sales department! Great Customer Service in the Service Department at Cavenaugh of Jonesboro AR!!!!! I will continue to have my vehicle service there. You guys are Amazing dedicated to your cus the Service Department at Cavenaugh of Jonesboro AR!!!!! I will continue to have my vehicle service there. You guys are Amazing dedicated to your customers and your jobs! Thank You for all you do!!!🤗 More

I've spent many years in a job that kept me away from home most of the year. Finally at the age of 37 I was ready to pick out and buy my first new car. I researched cars for a few months before I picked home most of the year. Finally at the age of 37 I was ready to pick out and buy my first new car. I researched cars for a few months before I picked out a Kia. I was torn between the Kia Seltos and the sportage. The day before I was planning to go to the dealership I put my info on their site to get pre qualified to hopefully save some time. I just got a blank email from a salesman. Saturday I got a call from Jeff saying he saw I was interested in the Seltos. I set an appointment with him for 1:00 so he "would have time to give me all his attention". I show up at 1. I am greeted by Markese and he takes me to Jeff who then tells me he is busy and his buddy will take care of me. His partner Rooster was eating his lunch and looked a little irritated at being interrupted even though he said it was fine. He takes me out to two Seltos and when I asked the difference he said one was more expensive and took me to the cheaper one. He went and grabbed a key and handed it to me to test drive. I really liked it except for I felt the rearview mirror assembly was in a spot that could be a big blindspot issue. I parked the car and then went to find him for the Sportage keys next. I drove it and realized immediately I didn't like it. I went back in to find him and Markese held the door open and was very friendly and welcoming. I told Rooster I wanted the Seltos and he seemed surprised. By this point the only friendly welcoming person to me and my mother was Markese. My mom told me in the car the place had a weird feeling and no one seemed to want to help me and we should just leave. I told her from all I've heard from co workers is that's the way most of the dealers treat you in Jonesboro. I've witnessed it myself getting my grandmother's car serviced regularly at Nissan ( one of the reasons I didn't go with them). I told her I researched what I wanted and today was the only day I had for a few weeks to get a car and I wasn't leaving without one. Once I filled out my application on Roosters phone it took a couple minutes to get approved and he brings me the offer on the one I test drove. I told him I wanted to see the numbers for the loaded car. While he was gone I flipped thru a Seltos book to try and see the differences since he couldn't tell me. He came back in I signed the one for the loaded option and he looked shocked. Meanwhile mom was still saying we should go. She had never seen a place so cold before. After I was approved and waiting for the finance manager a few employees began to be a little friendlier. I went back to my grandmother's car to get my insurance sorted and faxed in privacy. I was already starting to regret not telling the salesman to screw off and ask if Markese was a salesman because he was the only one who seemed to want to help someone. I didn't know how the process worked and sitting in the car I was feeling irritated and stressed. I went back in to meet with the finance manager and he was so nice and helpful. I felt more relaxed and he was able to explain some things to me. I signed my paperwork and was ready to take my car and Jeff is trying to show me how the remote start works but all it's doing is annoying him. He shows me some of the features but I was really irritated and just wanted him out of the car. Had to go back into finance to fix something and then we were finally leaving. All in all I am in love with my Seltos. I found out Markese was a salesman and I regretted not standing up for myself and stating I wanted the guy who wanted to help. I will recommend Markese and the finance manager. Those two are the only ones who made the experience somewhat good. I left the dealership disappointed in my experience but happy with my car. I would buy from Kia again I just know I should be treated better by my salesmen and know Jeff and Rooster aren't for me More

Michael took great care of my car repair, from setting up the appointment to having the car repaired and washed, ready for me to pick up. the appointment to having the car repaired and washed, ready for me to pick up. More

They were quick and courteous. Saw after my needs, answered all questions. all in all a very, very ,very good experience. That's all I can say. answered all questions. all in all a very, very ,very good experience. That's all I can say. More

Our purchase was at Cavenaugh Hyundai. Our experience was great. Nathan was our sales person and he was very upfront with pricing and trade. At no time was he pushy, like some are apt to be. The purch was great. Nathan was our sales person and he was very upfront with pricing and trade. At no time was he pushy, like some are apt to be. The purchase was not a long, drawn out process either. David completed our financing. He was thorough in explaining GAP, extended warranty, etc., but was also never pushy. More

Their customer service is unexcelled. It is well worth the drive to Hot Springs. I am recommending them to all my acquaintances. I am happy to give them 5 stars. the drive to Hot Springs. I am recommending them to all my acquaintances. I am happy to give them 5 stars. More