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Cavender Buick GMC North

San Antonio, TX

4.8
300 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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17811 San Pedro Ave

San Antonio, TX

78232

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Showing 300 reviews

October 29, 2023

Great service, took the time to explain everything and JJ delivered the car for us! We love Cavenders they really care and go out of their way to make you happy! See you soon! More

by Jojo Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Ocañas
Oct 30, 2023 -

Cavender Buick GMC North responded

Jojo, we're so glad to know that you had a great experience with us at Cavender Buick GMC North. It's wonderful to see how much you appreciated JJ's efforts and our dedication towards customer satisfaction. Enjoy your new car!

October 28, 2023

Great service. Quick diagnosis and repair to get me back on the road. Always take our vehicles to Cavender for service. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 30, 2023 -

Cavender Buick GMC North responded

Annie, we're glad to hear you had a great service experience at Cavender Buick GMC North! We really appreciate your recommendation. Safe travels!

October 26, 2023

Overall it’s just another average dealer. Have now bought two cars here, you’ll get pushed into crap you don’t need, and expect to spend 10-15k above sticker price when they’re done forcing a More

by andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Other
Oct 27, 2023 -

Cavender Buick GMC North responded

Dear Andy, I'm sorry to hear about your recent experience at our dealership and your dissatisfaction with the lack of transparency in pricing and additional services. Your feedback is important to us, and we take it seriously. We're committed to addressing these issues and improving our services. I assure you that we'll review our procedures to prevent such incidents in the future. As a repeat customer, your satisfaction means a lot to us. Please contact me directly at 210-807-6392 or zhale@cavenderauto.com, so we can discuss your concerns further and work towards a resolution. Thank you for your feedback, and I look forward to hearing from you. Best regards, Zachery Hale General Sales Manager Cavender Buick GMC North

October 25, 2023

Kevin was very knowledgeable attentive to our needs. Great selection of vehicles and the finances experience was on point. More

by hdztaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago and Kevin
Oct 25, 2023 -

hdztaz responded

I would not have bought the car if it wasn’t because Kevin called me and offered the upmost care to the needs and preferences we needed on a car. We are very happy with our purchase.

Oct 25, 2023 -

Cavender Buick GMC North responded

We are thrilled to hear that Kevin went the extra mile to assist with your auto service needs at Cavender Buick GMC North! We will be sure to pass along your praise to him. Thank you for taking the time to write us this awesome review! We hope you absolutely love your new car!

October 25, 2023

Professional, and friendly service. They will keep to their word of making things right.. Robert and supervisors at service department treat you respectfully. Glad I found this dea More

by Nilsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stark-sales,Robert Zider-service,Robert Kaderabek-KBB buyer,Arnulfo Garcia-Finance manager
Oct 25, 2023 -

Cavender Buick GMC North responded

Nilsa, we're delighted to know that Robert and our team at Cavender Buick GMC North were able to provide you with professional and friendly service. We appreciate your kind words!

October 24, 2023

Dealership was very efficient and helpful. The appointment was honored very quickly and little wait time. More

by ccheslock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson
Oct 24, 2023 -

ccheslock responded

I was well pleased.

Oct 25, 2023 -

Cavender Buick GMC North responded

We really appreciate you taking the time to leave Cavender Buick GMC North this awesome review after our service, thank you so much!

October 24, 2023

I bought my GMC Acadia at Cavender west, but I’ve always taken it to Cavender North for service because it’s close to where I live. The service reps at Cavender north have always been very helpful and very More

by Babs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zider
Oct 24, 2023 -

Cavender Buick GMC North responded

We're so glad to know that our service team at Cavender Buick GMC North has been able to assist you effectively and professionally. We appreciate your trust in us for maintaining your GMC Acadia!

October 24, 2023

Easy to deal with. Accurate records. Finished at scheduled time. Billed as estimated. Let me leave car parked outside of service department for later pickup. More

by Accounting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy David. 5 stars
Oct 25, 2023 -

Cavender Buick GMC North responded

We're glad to know your experience was smooth and efficient! Thank you for choosing Cavender Buick GMC North — we look forward to serving you again down the road!

October 21, 2023

I received excellent professional services as I always do from all of the staff and technicians . I have used them fo over 20 years and recommend them to family and friends. More

by Papa Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Thibodaux
Oct 22, 2023 -

Cavender Buick GMC North responded

We're so glad to know you've had consistently excellent experiences with our team at Cavender Buick GMC North over the years. Your recommendations mean a lot to us, and we look forward to continuing this relationship for many more years!

October 20, 2023

I bought my truck here and bring all my cars for maintenance here. The Service Advisors are great and I feel like I get good value for services. Ricardo Ruvalcaba is awesome. Very professional, har More

by Rugby guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Ruvalcaba - 5stars
Oct 20, 2023 -

Cavender Buick GMC North responded

We're delighted to know that our team, especially Ricardo and David, have been able to provide you with such great service over the years at Cavender Buick GMC North. We appreciate your loyalty and look forward to continuing this relationship in the future!

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