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Cavender Buick GMC North

San Antonio, TX

4.6
312 Reviews

17811 San Pedro Ave

San Antonio, TX

78232

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Showing 312 reviews

September 13, 2023

From the get go I’ve been getting poor service very unexpected from this dealership More

by Disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Joyner
Oct 17, 2023 -

Cavender Buick GMC North responded

I am sorry to see this feedback, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help. Would you please contact me when you have the chance? Thank you, Jason Thibodaux - Service Manager - (210) 758-8959

September 12, 2023

Ricardo was great. I was new to the service department and did not have an appointment or a service advisor. He got me in and out for an oil change in under an hour. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Sep 13, 2023 -

Cavender Buick GMC North responded

David, we're glad to know Ricardo was able to assist you efficiently at Cavender Buick GMC North's service department. Thanks for the positive feedback!

September 12, 2023

I have been taking my Sierra to get fixed here since for years and due to Mr. Tony Perez and his great customer service , which I value a lot . And haven’t received at other places . He goes out of his way More

by Carlossegura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio (Tony) Perez
Sep 12, 2023 -

Cavender Buick GMC North responded

Carlos, we're so pleased to know that Tony and our team at Cavender Buick GMC North have consistently provided you with excellent service. We appreciate your loyalty over the years!

September 05, 2023

Elija was super accommodating and really went above and beyond to help me with my new gently used 2021 GMC Sierra. I recommend this dealership 100% with your future purchase of a vehicle. Carole Sager More

by lopez_carole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elija Morales
Sep 06, 2023 -

Cavender Buick GMC North responded

Carole, we're delighted to know that Elija provided excellent service during your visit to Cavender Buick GMC North. Enjoy the ride in your 2021 GMC Sierra!

September 01, 2023

Service was fast and excellent. Service technician was very thorough. We’ll be back for the next service. More

by Fchapa48@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perez
Sep 05, 2023 -

Cavender Buick GMC North responded

We're glad to know you had a fast and excellent service experience at Cavender Buick GMC North! We look forward to seeing you for your next visit. Safe travels until then!

August 29, 2023

Great service. Very friendly and fast service. I have had our car serviced here since 2014. More

by Mgdg5152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bernal
Aug 30, 2023 -

Cavender Buick GMC North responded

We are so grateful to have been your go-to service center for so many years. Thank you for being part of the Cavender Buick GMC North family!

August 17, 2023

Excellent service, taking care of the customer with a caring and professional support, thanks David More

by Janette Arce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 18, 2023 -

Cavender Buick GMC North responded

Janette, it's absolutely stellar to hear your experience with David here at Cavender Buick GMC North was fantastic. Thanks for the great review!

August 17, 2023

Mr Antonio Perez, went above and beyond to keep me informed about my vehicle, like always Mr Antonio explained everything I needed to know about my vehicle to include. Parts that are on back order / a More

by swanml77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Perez
Aug 17, 2023 -

Cavender Buick GMC North responded

We're so glad to know that Antonio provided you with excellent service and kept you well informed about your vehicle at Cavender Buick GMC North. We appreciate the feedback and hope to see you again down the road!

August 14, 2023

John did a good job of staying on top of the arduous GM manufacture process and did well at the time of delivery. More

by jjboyd03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Stark, 5 stars. Arnie Garcia, 5 stars.
Aug 15, 2023 -

Cavender Buick GMC North responded

We're glad to know John was able to guide you through the process at Cavender Buick GMC North with 5-star service! Thanks for your positive feedback!

August 11, 2023

Went in for routine maintenance. Was told it’d take about an hour and a half and it did. Great service advisor. More

by John bedingfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Joyner
Aug 14, 2023 -

Cavender Buick GMC North responded

John, we're glad to know our team at Cavender Buick GMC North was able to provide you with timely and efficient service. Thanks for the positive feedback!

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