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Cavender Buick GMC North

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
301 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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17811 San Pedro Ave

San Antonio, TX

78232

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Showing 301 reviews

November 10, 2023

Service and agent were both excellent. Thanks for the extra help with warranty issues Carson. Highly recommend Cavender! More

by marcus.lesseur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Nov 10, 2023 -

Cavender Buick GMC North responded

Marcus, we're glad to know Carson and our team at Cavender Buick GMC North were able to assist with your warranty issues. We appreciate the recommendation!

Helpful
November 10, 2023

Stacy David diagnosed the problem right away. Late Friday night and I got it back. Thanks! More

by goetschiusak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Cavender Buick GMC North responded

Thank you for the review! We appreciate the kind feedback about Stacy and hope to see you again at Cavender Buick GMC North!

Helpful
November 09, 2023

Very nice customer service Good staff and great prices. I would highly recommend it if you’re looking for a car More

by jnaffah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Martin
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Nov 09, 2023 -

Cavender Buick GMC North responded

We're glad to know you had a positive experience with our team at Cavender Buick GMC North! Thanks for recommending us and we hope to see you again soon. Safe travels in your new car!

Helpful
November 09, 2023

Efficiency Not pushy Work completed as sold My scheduled writer was not in but they covered for him easily More

by Jimcoltonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Nov 09, 2023 -

Cavender Buick GMC North responded

Jim, we're glad to know you had an efficient and smooth experience at Cavender Buick GMC North. Thanks for the positive feedback!

Helpful
November 09, 2023

Every time I need my car worked on. .I take it to this Buick Dealership..I have had nothing but wonderful service.. Clara Scott More

by clarat38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Alcantar
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Nov 09, 2023 -

Cavender Buick GMC North responded

We're delighted to know that you've consistently received wonderful service at Cavender Buick GMC North. We appreciate your trust in us for all of your car needs!

Helpful
November 09, 2023

Nice store and everyone greeted me with a smile. No hassle and easy to deal with from first walking through the door all the way to finance process. Will definitely recommend and look forward to our More

by Jpierce4004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ
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Nov 10, 2023 -

Cavender Buick GMC North responded

We're delighted to know you had a positive experience at Cavender Buick GMC North! It's great that our team made your visit hassle-free and enjoyable. We appreciate the recommendation, and look forward to assisting with your next purchase!

Helpful
November 08, 2023

A long-time Cavender customer purchasing Buicks through the years. I began with them when they bought out Orsinger Buick. More

by cdoyle39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lust Service Advisor
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Nov 09, 2023 -

Cavender Buick GMC North responded

We appreciate your loyalty over the years and are glad to have you as a part of our Cavender Buick GMC North family. Thanks for sticking with us through all these years!

Helpful
November 08, 2023

They always do great comments let’s work . . always satisfied. Friendly and very courteous! Ok More

by dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Cavender Buick GMC North responded

We are honored to receive your support and kind words. Thank you! - Cavender Buick GMC North Team

Helpful
November 07, 2023

Salesman was good. The finance/warranty lady deceived us on the warranty. I initially turned down any warranty but she said there’s a lot of electronics on these new tru More

by Mad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stuart Lagerson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farid
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Jan 12, 2024 -

Cavender Buick GMC North responded

I'm sorry to read about your experience with the warranty. We aim for transparency and honesty in all our dealings, so it's concerning to see we've left you with the wrong impression. I'd like to personally look into this matter further and clarify any misunderstandings regarding the coverage of your warranty. Please reach out at your earliest convenience so we can discuss this directly. Thank you, Zac Hale - General Sales Manager - (210) 477-8300 or zhale@cavenderauto.com

Helpful
November 07, 2023

Everyone is courteous. Service is prompt. The waiting room is super comfortable. Overall great experience. More

by Maryhoneamcclung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Cavender Buick GMC North responded

Mary, we're glad to know you had a great experience at Cavender Buick GMC North and found our service prompt and comfortable. Thanks for sharing your feedback!

Helpful
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