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Cavender Buick GMC West
San Antonio, TX
261 Reviews
Cavender Cares
SERVICE BEYOND THE DEALERSHIP
We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 261 reviews
November 07, 2026
I can’t say enough good things about this dealership! Courteous, professional and treat me with respect. My salesperson, David Gonzales was so much help. He had much patience with explaining everything,‘ Courteous, professional and treat me with respect. My salesperson, David Gonzales was so much help. He had much patience with explaining everything,‘sometimes more than once! Whenever I called, after purchasing the vehicle, he never hesitated to answer my questions. Even had me return to Ancira to show me how to use the many functions on this vehicle. I can’t thank David enough for being patient with me! A big “HIGH FIVE” to David ! More
by Sax
Employees Worked With
David Gonzales
November 06, 2026
My car was to be ready for pick up on Wednesday and it wasn’t ready until the following Wednesday. Which is fine. Just communicate what is really going on and don’t give people the runaround. wasn’t ready until the following Wednesday. Which is fine. Just communicate what is really going on and don’t give people the runaround. More
by Famzam2002
Employees Worked With
Stephen and Don
November 03, 2026
By far the WORST dealership service department I have ever dealt with. If I could give them zero stars, I absolutely would. Their customer service and overall experience were unacceptable. They don’t des ever dealt with. If I could give them zero stars, I absolutely would. Their customer service and overall experience were unacceptable. They don’t deserve even one star. I would not recommend this dealership’s service department to anyone. More
by elamapalemene6236
Employees Worked With
Steven. Hernandez
November 03, 2026
I rate this dealer high for a few reasons: First, the service from all the staff is amazing! Secondly, especially for service, it was very easy to schedule. My service advisor was honest about timelines service from all the staff is amazing! Secondly, especially for service, it was very easy to schedule. My service advisor was honest about timelines and possibilities of what might be involved. More
by browningrk
Employees Worked With
Alex de la Garza
October 31, 2026
Randall. Has been the only service advisor who has shown respect in the 15 years of me buying cars from here. I usually prefer to drive across town to servic Has been the only service advisor who has shown respect in the 15 years of me buying cars from here. I usually prefer to drive across town to service my vehicle because the service here was always terrible no sense of urgency at all and even the people in the shop seem not to have a clue about issues with a vehicle. I am leaving a good survey this time just for this new advisor and I hope that things continue to improve with the service overall. More
by Y. Aguilar
Employees Worked With
Randall
