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Cavender Buick GMC West
San Antonio, TX
230 Reviews
Cavender Cares
SERVICE BEYOND THE DEALERSHIP
We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 230 reviews
September 27, 2026
I needed to get a check engine light serviced. My local dealer was unable to look at it for 7-10 days so I called Cavender West where I had bought my truck. They were able to get it done in a coup My local dealer was unable to look at it for 7-10 days so I called Cavender West where I had bought my truck. They were able to get it done in a couple of days! More
by Tinstar.tami
Employees Worked With
Peter Hernandez
September 26, 2026
Rob V. was knowledgeable and personable. I was extremely pleased with all involved. Val my financial advisor was very helpful getting warranty, gap and a t was knowledgeable and personable. I was extremely pleased with all involved. Val my financial advisor was very helpful getting warranty, gap and a tire warranty added to my purchase More
by relllim4
Employees Worked With
Rob V. And Valerie in Finance.
September 21, 2026
Rob Vargas at Cavender was extremely helpful helping us purchase our new vehicle, and the whole staff was very supportive. We definitely would buy here again. purchase our new vehicle, and the whole staff was very supportive. We definitely would buy here again. More
by Rosendo
Employees Worked With
Rob Vargas
September 20, 2026
Professional and courteous service! Service keeps you informed and up to date on your vehicle maintenance status and time line at it progresses ! Service keeps you informed and up to date on your vehicle maintenance status and time line at it progresses ! More
by jimclick63
Employees Worked With
Joshua Rice
September 18, 2026
Dropped in at around 2pm ish. Met with Tyrone Polk, laid out exactly what I wanted, Joseph, manager came out and confirmed all I wanted. Contract was written with all additional p Met with Tyrone Polk, laid out exactly what I wanted, Joseph, manager came out and confirmed all I wanted. Contract was written with all additional paper work signed. Went to finance office for final process, no upsale attempts! Was out of Cavender Buick GMC West about 3:30 pm. The only thing I did not get, but I asked, was a set of all weather floor mats. Whoever reads this, it's not to late to get them for me. More
by kieschnickc
Employees Worked With
Tyrone, Joseph, Ahmed
September 16, 2026
Poor customer service. 72 hour wait before any diagnosis began. Untimely communications. Told me that if I didn't like their process then I could come get my car and find 72 hour wait before any diagnosis began. Untimely communications. Told me that if I didn't like their process then I could come get my car and find someone else to fix it. After a week in shop the problem still exist, gave canned excuses on why Autostop is not working. More
by jetlt1
Employees Worked With
Josh, service lane manager.
