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Cavender Buick GMC West

San Antonio, TX

Overview
Reviews
Vehicles
4.5
245 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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7400 Texas 1604 Loop

San Antonio, TX

78254

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Showing 245 reviews

October 08, 2026

Everything was done on time as quoted. Service rep was very nice and knowledgable about my truck More

by Agc8515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 09, 2026 -

Cavender Buick GMC West responded

Thank you for your confidence in Cavender Buick GMC West, and for your business. We are grateful to have you as a customer!

October 06, 2026

Throughout my experience, everyone treated me exceptionally well. I was met with professionalism, kindness, patience, and genuine respect at every step. The level of care and attention that was s More

by Juanrosas606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José Palos
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Oct 07, 2026 -

Cavender Buick GMC West responded

It's wonderful to hear you were well taken care of throughout your visit with us! All of us at Cavender Buick GMC West appreciate your business and hope to see you again in the future.

October 05, 2026

The entire service experience was fine. The only exception was the wait time to get an oil change More

by g.castillo6911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Oct 07, 2026 -

Cavender Buick GMC West responded

Thank you for sharing your feedback. We’re glad to hear that the overall service experience was fine, though we understand that the wait time for your oil change was frustrating. We appreciate you bringing this to our attention and will share your feedback with our team as we continue looking for ways to make the service process more efficient.

October 04, 2026

No Bull Conner made sure that everything went well. Finance was extremely helpful and informative. More

by luissal13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner
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Oct 06, 2026 -

Cavender Buick GMC West responded

Thank you for the great review of Conner and Cavender Buick GMC West!

October 01, 2026

I took my 2023 envision for service and Peter was my service counselor his service was very good and he did everything to insure that things got done to provide a great service More

by Federico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Hernandez
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Oct 02, 2026 -

Cavender Buick GMC West responded

Federico, we are thrilled to hear Peter provided top-notch service at our service center! Thank you for choosing Cavender Buick GMC West and for sharing your experience with us. See you next time!

September 27, 2026

I needed to get a check engine light serviced. My local dealer was unable to look at it for 7-10 days so I called Cavender West where I had bought my truck. They were able to get it done in a coup More

by Tinstar.tami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Hernandez
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Sep 28, 2026 -

Cavender Buick GMC West responded

We're so glad we could assist you promptly! Thank you for choosing Cavender Buick GMC West and for sharing your experience. Safe travels!

September 26, 2026

Rob V. was knowledgeable and personable. I was extremely pleased with all involved. Val my financial advisor was very helpful getting warranty, gap and a t More

by relllim4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob V. And Valerie in Finance.
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Sep 28, 2026 -

Cavender Buick GMC West responded

Thank you for sharing your awesome feedback about Rob and Val! We truly appreciate your business at Cavender Buick GMC West. Enjoy your new vehicle!

September 21, 2026

Rob Vargas at Cavender was extremely helpful helping us purchase our new vehicle, and the whole staff was very supportive. We definitely would buy here again. More

by Rosendo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Vargas
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Sep 21, 2026 -

Cavender Buick GMC West responded

Rosendo, it's great to know Rob and our team at Cavender Buick GMC West made your purchase experience smooth and supportive. We look forward to serving you again! Safe travels!

September 21, 2026

Very knowledgeable person and listed to your needs and making sure everything gets done per customer request More

by pagane52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Hernandez
Print
Sep 21, 2026 -

Cavender Buick GMC West responded

Thank you for choosing Cavender Buick GMC West and for this fantastic feedback!

September 20, 2026

Finance group was short staffed on a Saturday causing delay to close sale of vehicle More

by Kgbreamer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Rodela
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Sep 22, 2026 -

Cavender Buick GMC West responded

We really appreciate you taking the time to leave Cavender Buick GMC West a four-star review. We appreciate your patience and hope you enjoy your new ride. Congrats!

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