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Cavender Buick GMC West

San Antonio, TX

Overview
Reviews
Vehicles
4.2
211 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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7400 Texas 1604 Loop

San Antonio, TX

78254

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Showing 211 reviews

December 01, 2023

Great experience and extremely easy to work with. Above and beyond. Love my new car! More

by cindyswindell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Salazar, Jonathan Hernandez, Joey Rodriguez
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Dec 04, 2023 -

Cavender Buick GMC West responded

We are so happy that our Cavender Buick GMC West team earned your five stars. Enjoy the new ride, Cindy!

December 01, 2023

Awesome and very quick service. . Tyler was very knowledgeable and friendly. Answered all my questions I had. More

by gmontes001
Recommend Dealer
Yes
Employees Worked With
Tyler Henley
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Dec 01, 2023 -

Cavender Buick GMC West responded

We're glad to know you had a great experience with Tyler here at Cavender Buick GMC West! It's always our goal to provide quick and knowledgeable service. Thanks for the awesome review!

November 29, 2023

The sales process was extremely fast and the amount of new vehicles to choose from was also excellent More

by Srr549
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
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Nov 29, 2023 -

Cavender Buick GMC West responded

We're glad to know you found our sales process swift and appreciated the variety of new vehicles at Cavender Buick GMC West. Thanks for sharing your experience! Enjoy your new ride!

November 29, 2023

Everyone was very helpful, John took great care of us! Very personable, very fast process. More

by daphnealvarado87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cisneros , Joey Rodriguez
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Nov 29, 2023 -

Cavender Buick GMC West responded

Congratulations on your new vehicle, Daphne! We're happy to know our Cavender Buick GMC West team earned your 5-star review. We're always here to help our customers!

November 27, 2023

My experience with Mr. Tyler and GMC West was outstanding. Tyler is truly a professional when it comes to customer service and knowledge of business. I would definitely go More

by willie.petersonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tyler
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Nov 28, 2023 -

Cavender Buick GMC West responded

Willie, we're delighted to know that Tyler provided you with a fantastic experience at Cavender Buick GMC West. We look forward to assisting you again in the future!

November 27, 2023

Place was busy and I waited for awhile until I was seen for service. Also when the set was completed it took awhile to locate my keys further more I was given the wrong receipt until I advised the advisor More

by Gupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 29, 2023 -

Cavender Buick GMC West responded

I appreciate your feedback and patience during our busy times. I apologize for the mix-up with your keys and receipt, we'll work on improving these areas to provide a smoother experience next time. Thanks for bringing this to our attention! I'm happy to speak with you if you would like to discuss anything about your visit further. Thank you, Greg Williams - Service Director - (210) 382-3506

November 27, 2023

Great service from start to finish. Was kept up-to-date on the readiness of my vehicle. Service was promptly done.; More

by rybarra50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Joey Rodriguez
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Nov 27, 2023 -

Cavender Buick GMC West responded

We're glad to know you had a great experience with our service team at Cavender Buick GMC West! Keeping customers informed and providing prompt service is what we strive for. Thanks for the review!

November 26, 2023

Recently took my car to be serviced due to some rattling noise. I was told it would probably take up to 48 hours before it would be checked out to see what the problem was. I left the vehicle. By the end of More

by pandebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Henley
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Nov 27, 2023 -

Cavender Buick GMC West responded

We're glad to know that our team at Cavender Buick GMC West was able to diagnose and fix your car's issue promptly. We always aim for a quick turnaround time without compromising the quality of service. Thanks for sharing this positive experience!

November 26, 2023

The service was good, Shawndy was awesome. She kept me informed on what they were doing and also on future needed services. More

by Lorrineb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy
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Nov 27, 2023 -

Cavender Buick GMC West responded

Lorrine, we're glad to know that Shawndy kept you well-informed during your visit to Cavender Buick GMC West. We appreciate the positive feedback and look forward to assisting with any future services!

November 25, 2023

Excellent service I’m very happy with my purchase I will definitely recommend them to family and friends!! More

by almag210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel De La Garza
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Nov 27, 2023 -

Cavender Buick GMC West responded

We're delighted to know you had an excellent experience with us at Cavender Buick GMC West! Thanks for your recommendation and we look forward to serving your family and friends in the future.

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