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Cavender Chevrolet
Boerne, TX
121 Reviews
The Cavender Auto Family has been selling and servicing automobiles in the San Antonio area since 1939 and today is recognized as one of the leading automotive retail groups in South Texas. Because all Cavender dealerships are owner-operated, a high degree of personal accountability remains the Cavender hallmark.
"Treating you like family" continues to be the objective at Cavender Chevrolet. The Cavenders are always available for their customers and invite personal contact from them. Stuart Cavender is the Owner-Operator at the Chevy dealership and is personally available daily. The Cavenders take an active role in the community and have been featured in People Magazine for their civic contributions. "Giving back" to the community has been a trademark for the Cavenders for over three generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 121 reviews
January 12, 2012
I'm a true believer in excellent customer service-I am in the sales industry myself-and so I know how competitive it is out their. We made this dealer our 1st choice to visit and the drive took longer than t the sales industry myself-and so I know how competitive it is out their. We made this dealer our 1st choice to visit and the drive took longer than the visit itself-from the moment we got off our car to meet with a salesman-we had no salesman in mind-we were assisted with a person whom we didnt have a name of-never shook our hand and when we asked what type of vehicle we were looking for he simply pointed to the direction of the vehicles-after looking a little we asked to see 2 vehicles so then he went to get the keys-still not knowing his name or him knowing ours-the 1st vehicle we looked at wouldnt start-so he called a mechanic to jump start it-we proceeded to see the 2nd vehicle took a test drive by then we got a handshake and introduced ourselves and thats because my husband initiated the handshake-after test driving the vehicle we went into his office to negotiate-we negotiated 2 times and got turned down and left with no vehicle-very disappointed with this treatment-we were pre-approved by our bank and even had a buyers check in hand-sad to see that this dealer made no deal-I hope this review will be a lesson to be learned from not just the dealer but for the consumer as well. More
by dkaiser
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