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Cavender Ford of Oklahoma City

Oklahoma City, OK

3.6
561 Reviews
Welcome to Reynolds Ford of OKC! Located in Oklahoma City, OK, Reynolds Ford of OKC is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Reynolds Ford of OKC a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-803-5546 for your No-Obligation Internet Price Quote from our Internet Department.
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7320 NW Expy

Oklahoma City, OK

73132

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Showing 561 reviews

December 17, 2017

Quick and easy, no pressure, the way truck buying should be I've been searching for a truck with this color and it's packages, walked in after having many rough experiences with new and used trucks from dealers More

by Jay Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was very professional and warm, Frank Bishop, Kyle Davis
Dec 18, 2017 -

Cavender Ford of Oklahoma City responded

Jay, thank you for taking the time to give us this review. Frank and the team are all very happy to help make this experience better than the rest. We hope you enjoy your truck for many years to come. Thank you again. CW Evans - General Manager

December 15, 2017

Good experience Both AJ and Betty were very helpful in answering our questions and explaining features of the used vehicle. AJ' was very helpful and knowledgeable du More

by Geezers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Merchant, Kyle Davis, Betty Taylor
Dec 20, 2017 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this review. We always look forward to hearing back from our customers. We are very glad to hear that AJ and Betty were able to help you during your visit to our dealership. We are sorry to hear that you didn't receive both key fobs. When selling used vehicles, 75% of the time we have both key fobs, but there are sales where we are only given one key fob and in those cases we can only provide the one. We do apologize that during your purchase you only received the one. However, we do hope the rest of your visit was excellent and if you need anything else please don't hesitate to contact us. CW Evans General Manager

December 15, 2017

Best Dealership in town Last week my boyfriend bought a brand new car from Frank, and I just bought one today as well! I love doing business with them and will from now on. More

by makenzie1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bishop
Dec 15, 2017 -

Cavender Ford of Oklahoma City responded

Makenzie, thank you for taking the time to stop by and visit our dealership. We are very happy we could help both your boyfriend and yourself. We very much appreciate you and look forward to seeing you in the future. CW Evans - General Manager

December 08, 2017

The best customer service Everyone at the dealership was very helpful. We had to make several trips there and the salesman worked with us and made the car buying process very e More

by makenzie1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Frank Bishop
Dec 08, 2017 -

Cavender Ford of Oklahoma City responded

Mackenzie, thank you so much for looking to us for your vehicle purchasing needs. We appreciate the time you took to fill out this review, your feedback is very important to us. We look forward to seeing you in the near future. CW Evans General Manager

December 08, 2017

After I gave up hope So I drove into to this little ford dealership maybe the smallest one in town and I go to test drive a car that I really didn't like and the salesman More

by Gilbert1197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bishop
Dec 08, 2017 -

Cavender Ford of Oklahoma City responded

Gilbert, thank you for taking the time to give us this great review. We appreciate hearing about your experience at our dealership. Our goal is to make each visit smooth and hassle free and we want everyone to be treated the way we want to be treated and that is probably why the visit felt so much different from other places. Thank you again for this review and for your business. Enjoy that new Silver Mustang! CW Evans General Manager

December 07, 2017

Professional Bryan is always a pro. Knowing what needs to be done and keeping me informed. All my service work goes to Reynolds Ford and Bryan. More

by Melvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hoover
Dec 08, 2017 -

Cavender Ford of Oklahoma City responded

Melvin, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you are always pleased with the level of service that Bryan and our service team provide. We appreciate you and your business very much and look forward to servicing you again in the near future. CW Evans General Manager

November 30, 2017

Go see Frank! Thank you Frank Bishop! He spent hours with us because we couldn't decide if we wanted a truck or SUV. Frank was patient with us as we drove both typ More

by Tiengelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bishop, Kyle Davis
Dec 07, 2017 -

Cavender Ford of Oklahoma City responded

I am sorry to hear of the experience you encountered during your sales process. We value our customers' business and time and make every attempt to make it “hassle free” as well as try to get people in and out as quickly as possible. I assure you this is not how we normally interact with customers. Nick was a representative from a company that assists us with their products and was actually visiting our business manager at the time. I apologize for the circumstances and have personally addressed the situation with everyone involved to ensure this doesn’t happen again. We thank you for this honest feedback and I hope to hear from you soon. CW Evans – General Manager (405) 728-2411

November 29, 2017

My 1st review ever... .. After purchasing my share of cars over the years, I was prepared to be bombarded with the usual sales pressure and the lack of sincerity, I have to t More

by Just Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bishop, Kyle Davis
Nov 29, 2017 -

Cavender Ford of Oklahoma City responded

Thank you for such a fun and great review. Frank, Kyle and the team are always ready to help and actually enjoy helping, this making the visit so much more enjoyable. We hope you enjoy your Ford Focus for many years to come and let us know if you need anything else. CW Evans General Manager

November 15, 2017

Great experience This dealership and the salesman, Vince, were outstanding and made buying a car fun and not stressful definitely recommend this dealer because of the More

by Mmerino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Gunter
Nov 15, 2017 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this review. Vince and the team are always here to make each visit fun and relaxing! We are glad to hear you enjoyed your visit. Please let us know if you need anything else. CW Evans General Manager

November 11, 2017

Easy Buying Experience Got all the info we needed quickly and pleasantly. No pressure. Enjoyed chatting with the staff. Took two vehicles out for test drives. Got a good More

by Fadum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Schoonover, Matthew Hill
Nov 13, 2017 -

Cavender Ford of Oklahoma City responded

Thank you for this review. We are always happy to deliver the best! We work hard to be quick because we know time is important to all of our customers and pleasant because that is what you deserve. Thank you again for this review and for your business. CW Evans - General Manager

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