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Cavender Grande Ford

San Antonio, TX

4.6
166 Reviews

3600 North IH 35

San Antonio, TX

78219

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Showing 166 reviews

January 15, 2024

Got me in broken down in a rv on my way key west able to bring car back Monday out Monday evening 5 star More

by mnwdds14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Caballero, Aaron Thomas, Lance Martin, William Kirk, Michael Bove, Travis Jones, Guillermo "William" Fernandez Jr., Roger Ramos, Lupe Escarcega
Jan 16, 2024 -

Cavender Grande Ford responded

We're glad we could assist you in your time of need at Cavender Grande Ford! It's great to know that our team was able to get you back on the road quickly. Safe travels to Key West!

January 15, 2024

Francisco gave me great customer sevice and very courteous. Their team makes you felt very welcoming when you walk through their door. More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Valdez
Jan 15, 2024 -

Cavender Grande Ford responded

Rosemary, we're delighted to know that Francisco and our team at Cavender Grande Ford made you feel welcome. Thanks for sharing your experience!

January 11, 2024

Great service great parts department will be bringing my vehicle back in for service again More

by Njs01313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda mcnutt
Jan 12, 2024 -

Cavender Grande Ford responded

We look forward to serving you again at Cavender Grande Ford! Thanks for this positive feedback, we appreciate it!

January 02, 2024

Had a good and easy sales person Robert that helped me and had no problem with thing he asked from me or any issues with Robert More

by nacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Walker
Jan 02, 2024 -

Cavender Grande Ford responded

We're glad to know that Robert was able to provide you with a good and easy experience at Cavender Grande Ford. We appreciate your feedback!

December 26, 2023

Francisco and the Grande Ford Service team accomplished my recall service in a few short hours. Every other dealer I called estimated between three days and 10 days to do the same job. Being a one man com More

by Chuck
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 27, 2023 -

Cavender Grande Ford responded

Chuck, it's fantastic to know that Francisco and our team at Cavender Grande Ford were able to get your recall service done quickly. We understand how important your van is for you, and we're here to keep things running smoothly!

December 24, 2023

Travis J is great this was our second deal in 6 weeks. I really like his no pressure stance. He made car buying/leasing easy and stress free. More

by diana.juarez915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Jones
Dec 26, 2023 -

Cavender Grande Ford responded

Diana, we're delighted to know that Travis made your car buying/leasing experience easy and stress-free at Cavender Grande Ford. We appreciate the repeat business!

December 20, 2023

Roberto was easy to work with he knows how to approach us and is professional. His knowledge on Ford trucks and what is on the lot is very valuable. More

by Lissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto and finance David, Noah Caballero, Travis Jones
Dec 21, 2023 -

Cavender Grande Ford responded

Lissa, we're glad to know that Roberto's expertise was valuable during your visit at Cavender Grande Ford. Thanks for sharing this positive feedback!

December 18, 2023

Amanda was an amazing advisor. She is attentive and extremely knowledgeable on the needed repairs for my vehicle. I look forward to working with her in the future. More

by russellashley236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 18, 2023 -

Cavender Grande Ford responded

Russell, we're delighted to know that Amanda provided you with such great service at Cavender Grande Ford. We look forward to assisting you again in the future!

December 18, 2023

I had an excellent experience coming here for my trucks oil change and tire rotation. Luckily, Daniel was able to price match another Ford dealership on my prices and they’re military friendly too. There w More

by Tedmac89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 18, 2023 -

Cavender Grande Ford responded

Ted, we're delighted to know you had an excellent experience with Daniel and our team at Cavender Grande Ford. We strive for great customer service and a comfortable environment for all our guests. Thanks so much for your recommendation!

December 14, 2023

I brought my vehicle in to have an accessory installed and to address a few recalls. I purchased my vehicle from a different Ford dealership, but the communication there was poor, and they were always boo More

by tputnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 15, 2023 -

Cavender Grande Ford responded

We're so glad to know that you had a great experience with Francisco and our team at Cavender Grande Ford. We appreciate your trust in us for servicing your vehicle and look forward to assisting you again!

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