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Cavender Grande Ford

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
152 Reviews
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3600 North IH 35

San Antonio, TX

78219

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Showing 152 reviews

March 29, 2023

Excellent customer service, will be back when it's time to buy another vehicle. No complaints here, definitely will recommend to friends More

by ricg78539
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
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Mar 30, 2023 -

Cavender Grande Ford responded

We love to read reviews like this! Thank you for choosing Cavender Grande Ford for your car-buying needs--we appreciate your business and recommendation. Cheers to many safe and happy miles!

March 29, 2023

Great , courteous sales people. Made the process comfortable and painless. Offedlred every options to get us the best deal. More

by Rudy.mancha1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms Guadalupe
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Mar 29, 2023 -

Cavender Grande Ford responded

Thank you for leaving Cavender Grande Ford a five-star review! We are so glad you felt comfortable throughout the buying process. Enjoy your new ride!

March 28, 2023

James was great and the work was done in a timely manner. I will use Cavender Ford in the Future More

by Extrawide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Mar 28, 2023 -

Cavender Grande Ford responded

Thank you for trusting James and the Cavender Grande Ford team to deliver excellent service. We look forward to assisting you next time!

March 14, 2023

They where very helpful and even came to my house after my service to fix an issue so I could leave town More

by Tywest75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Mar 14, 2023 -

Cavender Grande Ford responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Cavender Grande Ford team. Drive safely, and we hope to see you back again down the road!

March 10, 2023

Service advisor James was very friendly and helpful. Entire staff was very knowledgable. Will definitely be going back for my next service. More

by bwburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Delbosque
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Mar 10, 2023 -

Cavender Grande Ford responded

Thank you for the review! We are so glad to hear that James delivered such a successful service experience. Drive safely, and we hope to see you back again at Cavender Grande Ford!

March 07, 2023

It started off as a good experience until we purchased the vehicle right before closing on a Saturday evening and drive 10 miles to have the oil pressure light come on. Since they don’t work on it it wou More

by Jtharred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Kirk
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Mar 09, 2023 -

Cavender Grande Ford responded

I am very sorry that you are experiencing an issue with your vehicle, and that you haven't received better communication from our team. We strive to keep our guests well-informed every step of the way and I would like to step in to improve your experience. Please reach out to my direct line at your earliest convenience. Thank you, Lorie Davis - Sales Manager - 210-245-4706

March 04, 2023

Excellent customer service experience. It’s always a long process with all the paperwork, but the salesman, Guillermo, was great to spend time with. Easy trade in process and easy purchase More

by Angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Fernandez
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Mar 06, 2023 -

Cavender Grande Ford responded

Angel, thanks for leaving Cavender Grande Ford a five-star review! We are grateful for your business and support for Guillermo. Congrats on your purchase!

March 03, 2023

great service . Recommend it . Honest salesman Lance . I would buy again from them. Call them. More

by Frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Martin
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Mar 03, 2023 -

Cavender Grande Ford responded

Frank, thank you for the review! We are so glad to hear that you had a successful purchase experience working with Lance and the Cavender Grande Ford team. Drive safely, and we hope to see you back again down the road!

March 02, 2023

The dealership was more then accommodating they sent a mobile service tech out and had my car fixed in no time. They were very professional and timely More

by tykthomas240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria and the tech
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Mar 02, 2023 -

tykthomas240 responded

Thank you for the great service. You have made a new customer

Mar 03, 2023 -

Cavender Grande Ford responded

We're overjoyed our team hit the mark with thoroughly attentive service! Thank you for supporting Cavender Grande Ford with your business and your review. Safe travels from the entire team!

March 02, 2023

James was so helpful. Excellent customer service.He went above and beyond. Highly recommend this Ford dealer. More

by Ollie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Mar 02, 2023 -

Cavender Grande Ford responded

James and the entire Cavender Grande Ford team are delighted to see your glowing review, Ollie! Thanks for choosing Cavender Grande Ford and please let us know if you need anything at all down the line!

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