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Cavender Subaru of Midland Odessa

Midland, TX

3.8
51 Reviews

3917 W Wall St.

Midland, TX

79703

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Showing 51 reviews

September 01, 2022

My 2nd Outback in Midland Odessa. These guys always take care of my vehicle. I can depend on their service. More

by dmille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimbo
August 30, 2022

On our last visit we were charged for a tire rotation that was not done. The service writer lied and said they would do it again in front of us after confirming with the tech that he did not do it first More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimbo
July 28, 2022

All involved in the sale of the vehicle were very courteous and left me to make my decision without too much excessive pressure. More

by L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Grey, Lopaka Brigoli
Aug 01, 2022 -

Cavender Subaru of Midland Odessa responded

Thank you so much for letting us know we could assist you in finding the perfect ride for you! There truly is nothing better and we are so pleased to know you are pleased. Please reach out if there is anything else, we can do to help!

July 07, 2022

My appointment was honored same day, they repaired my issue in 30 minutes and I was on my way. More

by Duncan.holley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimbo
Jul 07, 2022 -

Cavender Subaru of Midland Odessa responded

Duncan, there is nothing better than a quick and seamless service experience - glad we could be of assistance to you!

June 22, 2022

They are very professional and informative and made me feel at home. They took care of what they needed to do and I was home by 5:45. I live in big spring More

by Gpb5703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimbo
Jun 23, 2022 -

Cavender Subaru of Midland Odessa responded

Thank you for taking the time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by Subaru of Midland Odessa anytime. We’re here to help!

March 29, 2022

Had the info I wanted on the car right away. Everything was handled professionally and straightforward More

by Raw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane DeHoyos
Mar 31, 2022 -

Cavender Subaru of Midland Odessa responded

It is our pleasure to provide information about the car. Please let us know if you have any questions.

February 07, 2022

Had a pleasurable time buying through this company Miss Shelby is awesome have bought from her before always professional and courteous. They helped me get into a vehicle even with everything thing that ha More

by Tiny17751
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby
Feb 09, 2022 -

Cavender Subaru of Midland Odessa responded

At Subaru of Midland Odessa, our job is to help you get what you want. We’re glad to know Shelby was successful. Thank you for the excellent review. Stop by anytime, we’d love to say hello!

January 21, 2022

Traveling from Arizona to Georgia on I-20 west of Midland, just after dusk we hit a 4 foot x4 inch round black pipe, destroying both right side tires and wheels on our 2014 Subaru Outback. Early Frid More

by washink1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, Jimbo, Alvino
Jan 24, 2022 -

Cavender Subaru of Midland Odessa responded

A great review makes it a great day for us. It’s good to know you’re pleased with our Service Department’s work on your Subaru Outback. We'll be sure to pass along your comments to Jimbo and Alvino. Next time you're in Midland, TX, stop by and say hello!

January 20, 2022

Everyone is great ! Diane is the best… thank you for helping me pick the perfect car for me 😊 you know how to make choosing a car easy. You have answered all my questions and more. You Rock !! More

by eleven_mm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane DeHoyos
Jan 24, 2022 -

Cavender Subaru of Midland Odessa responded

So glad to hear you’re happy! And isn’t driving something new a great feeling! We'll be please to pass along your comments to Diane. If you know anyone else looking for a new car, we hope you’ll suggest us.

December 22, 2021

Left home 5:15 am for an 8 am service appointment. This was to fix a recurring problem, in fact the third time this dealership had my Outback in. After 4+ hours in the waiting area I was informed they coul More

by gitte
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimbo
Dec 28, 2021 -

Cavender Subaru of Midland Odessa responded

Hello, We deeply apologize for any troubles you’ve encountered. Please know we have considered this review internally and can promise you we will do better in the future. If you have any questions, please do not hesitate to reach out! Respectfully, Paul Hatcher, General Manager

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