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Cavender Subaru of Norman

Norman, OK

4.9
2,705 Reviews
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3305 Corporate Centre Dr

Norman, OK

73069

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Showing 2,705 reviews

September 25, 2021

Overall very satisfied with my vehicle purchase and salesman (Paco). My Subaru arrived weeks before the original deliver date. More

by sflint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan "Paco" Bhuvasorakul, Joel Ojeda
September 25, 2021

I enjoyed my experience and doing business with Nathan West, the Sales Manager. Definitely will come back again. More

by saigonkg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Davis
Sep 25, 2021 -

saigonkg responded

I enjoyed my experience and did business with Nathan West, the Sales Manager. Will come back there definitely.

Sep 25, 2021 -

Cavender Subaru of Norman responded

Thank you for your review! I will pass this along to Nathan, he really loves taking care of his customers and making sure they are happy! Greg Brooksher, General Sales Manager

September 25, 2021

Oscar is my favorite service tech. He always puts a smile on my face with the greeting and service he gives me with every visit! There is not a time that I have not been satisfied with the service I have rec More

by HAIRXPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
September 24, 2021

It was horrible. First, the service center wanted to charge me to look at the car again because the alternator was bad. Then, after taking it back to replace the bad alternator, they lost my 5ft by 5ft More

by killerorcaseal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Hamather, Marven Johnson
Sep 25, 2021 -

Cavender Subaru of Norman responded

We sincerely apologize that your service visit didn't go as planned and hope that you will consider giving us a 2nd chance to please you. I hope that we took care of the alternator and engine cover issues to your satisfaction. We take customer service very seriously and use reviews like this to improve our processes. If we can do anything for you in the future, please contact me directly and I will do my very best to take care of you. Greg Brooksher, General Sales Manager

September 23, 2021

it is horrible!!! situation trying to get anyone on the phone from the service department!!! it took 3 days to get oil change appointment... shame on you Hudiburg!!! they don't ever return calls!!! More

by L.NEWTON
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
service department
Sep 25, 2021 -

Cavender Subaru of Norman responded

We are truly sorry that we did not meet your expectations, we take customer service very seriously. We try to make everyone happy but sometimes we fall short, we will use your experience with us as a training opportunity to improve our processes. If we can help you in the future, please contact me directly. Greg Brooksher General Sales Manager.

September 23, 2021

William was very helpful, and so kind! He was very knowledgeable about everything and I highly recommend him! More

by Layden15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Dibler, William Monterroso
September 22, 2021

Great great thanks great great great thanks happy great great great great great great great More

by PBODOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
September 22, 2021

AJ was awesome. I walked in knowing exactly what I wanted, and he made sure I got it. I was a 1st time car buyer, which can be extremely scary. He helped me along the way, made me feel comfortable wit More

by Kels P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Dibler, A.J. Heartfield
September 22, 2021

Hudibug was ready to work on my forester when I arrived for my appointment. This was my first visit to this dealership. Pete,my service advisor was very helpful advising me on what service was needed since More

by Npcamp44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
September 21, 2021

Went for an oil change before a big trip and had some additional work (and a recall) come up. Got plenty of work done, a clean car, and a loaner to pick up my daughter from school (she was disappointed I More

by Jbzimny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Schwarz II
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