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Cavender Subaru of Norman

Norman, OK

4.9
2,705 Reviews
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3305 Corporate Centre Dr

Norman, OK

73069

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Showing 2,705 reviews

August 17, 2021

Outstanding job and service by Brian Biehl. As usual, they took my car and finished within the amount of time they told me it would take. Thank you. More

by dharper68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
August 16, 2021

Will did a very nice job explaining how everything in the car works. It will take us a while before we are able to use all of the applications. More

by MMEO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Monterroso
August 16, 2021

The service was great - I got a loaner and the providers were friendly, professional and prompt and got everything fixed I needed. Staff was interested and responded to all of my issues. I did not have to s More

by NEURODOCSMALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Pete Hamather, Joey Schwarz II
August 14, 2021

Great team! Worked with our needs and budget, as well as had amazing patience for my toddler throughout our visit. Very happy with our purchase! More

by JWMPRIVETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Heartfield, Chris Shofstall
August 13, 2021

My service provider was friendly and professional. Very helpful. Waiting area was comfortable. Service manager took time to introduce himself and assure all was good. More

by Dcobb7173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Schwarz II
August 13, 2021

Prompt service. Excellent service convenient location no waiting or need to schedule an appointment. Very friendly atmosphere service workers very attentive and lis More

by CAROLMOJO_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Brian Biehl
August 13, 2021

They are very nice and trustworthy. My husband previously worked on it until he became too busy- he has agreed with their recommendations (they don’t recommend unnecessary repairs). More

by Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
August 13, 2021

Did not even run diagnostics. Brought car in 4 times in 3 weeks before they fixed the problem, manager was nice, but his guys missed a lot of things. More

by THUNDERSENTINEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marven Johnson, Joey Schwarz II
Sep 07, 2021 -

Cavender Subaru of Norman responded

We apologize that we fell short of your expectations and had to return to the service department. We take customer service very seriously and certainly want to get everything right on the first visit. When this happens it gives us an opportunity for training and to look for ways to better take care of our customers. We certainly hope that you will give us the opportunity to satisfy you if you need service for your vehicle again. Please contact me directly if I can assist you with anything. Greg Brooksher General Sales Manager

August 12, 2021

Bryan’ is the best service writer I have ever known. The shop repair technicians no how to get the work done and are very good. Thanks so much for everyone’s hard work. This is a dealer you can depend on. More

by Stanr49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Brian Biehl
August 12, 2021

Fantastic service and great staff! Never go wrong choosing the Subaru service center for my parts and repair needs. I highly recommend them any time. More

by TERRI53FE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather, Brian Biehl
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