
Cavender Subaru of Norman
Norman, OK
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Pros-Service was great. Nice people. Gave me the price I wanted for my trade in . Cons-Now I have a vehicle that won’t start sometimes. Called to let them know and were rude to my wife. This place isn’t wor wanted for my trade in . Cons-Now I have a vehicle that won’t start sometimes. Called to let them know and were rude to my wife. This place isn’t worth my time to deal with. Now I have to figure out what is wrong with this car More
We interacted mostly with Joel Ojeda and Freddy Londono. These two guys couldn’t have been more helpful. We were upside down on our Subaru Impreza and in desperate need of a bigger vehicle. We called about These two guys couldn’t have been more helpful. We were upside down on our Subaru Impreza and in desperate need of a bigger vehicle. We called about the Nissan Pathfinder just before they were scheduled to close and let them know we lived about an hour away but were very interested. At first, we were discouraged and thought that we wouldn’t be able to make it work. Joel killed it! They offered us top dollar on the Subaru to make the deal work for our budget. They heard our story and helped us get into a vehicle that was right for our family. I don’t ever want to do business with another dealership. These people care about people! So refreshing! Thank you guys for everything! We love the Pathfinder!!! More
I guess I presented a coupon at the wrong time when I paid for the service on my vehicle. Got a lot of bad attitude from Krista about it. I told her to forget about it if it’s that much of a hassle but s paid for the service on my vehicle. Got a lot of bad attitude from Krista about it. I told her to forget about it if it’s that much of a hassle but she insisted we used the coupon anyway causing her attitude to get even worse. More
AJ made buying my first car super easy. Walked away with a payment I can manage, and the perfect Subaru for me. I wasn't sure I would be able to afford everything and the dealership paid for the insurance f a payment I can manage, and the perfect Subaru for me. I wasn't sure I would be able to afford everything and the dealership paid for the insurance for the first week so I could shop around for the right plan. Overall a very good experience. More
The best car buying experience of my life, from the salesman Dawayne to Paula. He spent more than enough time going over everything with the car and was humorous and friendly. salesman Dawayne to Paula. He spent more than enough time going over everything with the car and was humorous and friendly. More
I was very pleased with the service your employees provided. Jeff was very courteous. Subaru is the epitome of customer service. All in all great experience. provided. Jeff was very courteous. Subaru is the epitome of customer service. All in all great experience. More
Salesperson (Ethan) was slow and although he said he knew much about the vehicle we intended to purchase he proved that he did not. Ethan was nice enough but his customer service was not stellar. It wasn’t e much about the vehicle we intended to purchase he proved that he did not. Ethan was nice enough but his customer service was not stellar. It wasn’t even good. Point of fact, my wife and I felt like we were a bother to him and the management staff. We were made to feel as if we were an inconvenience to their day. We never spoke to sales manager. We were never thanked for our purchase and our follow up call turned out to be an impersonal e-mail. The finance manager was nice and very relatable but perpetually complained to a co-worker or my wife and me about how they wanted to go home. I will buy another Subaru but I will not buy it from Ethan or Hudiburg Subaru. More
Our service experience was great. We came in for an oil change. Joey advised us of other items that needed attention. Our vehicle is almost 11 years old. Hudiburg has kept the car well serviced for it to l change. Joey advised us of other items that needed attention. Our vehicle is almost 11 years old. Hudiburg has kept the car well serviced for it to last this long. We did not buy from Hudiburg, but will not go anywhere else for service. More