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Cavender Subaru of Norman

Norman, OK

4.9
2,705 Reviews

3305 Corporate Centre Dr

Norman, OK

73069

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Showing 2,705 reviews

September 17, 2020

Great experience every time I have work performed here. I really appreciate advisors who give honest opinions on service work needed, no pressure for up sales. Awesome covid-19 processes in place! More

by MARCI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Floyd, Marven Johnson, Joey Schwarz II
Sep 17, 2020 -

Cavender Subaru of Norman responded

Hello MARCI1, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2020

Very informative and kind. My salesman quit in the middle of the process. Greg Myers was assigned to me and I appreciate all he did to show n m e the car and how everything works. More

by LGOOCH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Myers, Jamar Covington, Nathan West
Sep 18, 2020 -

Cavender Subaru of Norman responded

Thank you for taking the time to let us know how we did. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 17, 2020

Efficient, quick process, Would be five stars but car was for me, the wife, and everything was directed to my husband, even this survey. I do t need his permission. More

by darla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan West, Greg Myers, Paula Dibler
Sep 18, 2020 -

Cavender Subaru of Norman responded

Hi Darla, thank you for taking the time to let us know about your recent experience. We truly appreciate your honest feedback and we will do better moving forward. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2020

Very satisfied. Found the car I wanted. Not pressured. Overall happy with dealings. A. J. Heartfield was very accommodating, knowledgable and helpful. Dealership surpassed any other I had visited. More

by Ruthie
Recommend Dealer
Yes
Employees Worked With
A.J. Heartfield
Sep 18, 2020 -

Cavender Subaru of Norman responded

Hi Ruthie, thanks for your great review, and for giving your experience with us such a high star rating! We hope to be of service to you again! Take care!

September 16, 2020

Covid-19 safety practices need improvement. Mechanic drove my vehicle to pick up parking spot not wearing a mask. I had to drive my vehicle with windows down to hopefully disinfect it. More

by DAVENPORT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Sep 17, 2020 -

Cavender Subaru of Norman responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure we do better going forward.

September 16, 2020

I have had service done before and it's been pretty good. This time, I am skeptical if the work was even done. It makes me sad because I trusted the service dept. More

by MICHELLE.BERRIOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jeff
Sep 17, 2020 -

Cavender Subaru of Norman responded

We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Our service manager, Marven Johnson, would really like to speak with you more regarding this matter. Please reach out to him directly at 405-409-4416. We look forward to hearing from you.

September 16, 2020

Carl Abrams is the most knowledgeable salesman I have ever met - no one else comes close. He worked in the Subaru factory for 20+ years, so there's basically nothing that he doesn't know about their cars More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Covington, Carl Abrams
Sep 18, 2020 -

Cavender Subaru of Norman responded

Hi Matt, we're happy you found Carl to be so supportive during your experience here at Hudiburg Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2020

They got the car service and got me out of their by the time that I needed to leave by. I arrived early and they went ahead and signed me in More

by NJGREENING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Sep 18, 2020 -

Cavender Subaru of Norman responded

Hi NJGREENING, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

September 16, 2020

Great experience, no pressure. AJ was very professional and answered all my questions about the car. I love the Subaru outback ! I would highly recommend Hudiburg Subaru. More

by jparrack51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Dibler, A.J. Heartfield
Sep 18, 2020 -

Cavender Subaru of Norman responded

Hi jparrack51, thank you so much for your positive comments about AJ and Hudiburg Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2020

I think Hudiburg Subaru is a fantastic dealership with straight forward and friendly sales people. Rodney was very professional and helpful. Will definitely do business again. More

by AIRPOWER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Covington, Rodney Young, Carl Abrams
Sep 17, 2020 -

Cavender Subaru of Norman responded

AIRPOWER1, thank you so much for your feedback! Rodney will be very happy to hear about your kind words and high star rating!

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