
Cavender Subaru of Norman
Norman, OK
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ALL WENT WELL ALL WAS GOOD. ONLY ISSUE IS NO ONE ANSWERS THE PHONE IN SERVICE. PEOPLE WERE VERY FRIENDLY AND SERVICE FOR RECALLS WAS DONE IN A TIMELY MANNER. 4 ALL WAS GOOD. ONLY ISSUE IS NO ONE ANSWERS THE PHONE IN SERVICE. PEOPLE WERE VERY FRIENDLY AND SERVICE FOR RECALLS WAS DONE IN A TIMELY MANNER. 4 RECALLS ON MY CROSSTREK. . More
So my experience started with issues on a used car purchase and title never being received(not their fault) but after 45 days I decided to return the car which is legal right. The general manager cam purchase and title never being received(not their fault) but after 45 days I decided to return the car which is legal right. The general manager came out was polite and without hesitation took the car back. After the way they handled that I decided to buy a new car and they went above and beyond to make things right. Assuming they(sales and service) continue this level of excellence and customer service they have earned a long term customer. More
Recalls Very friendly and informative on what needed to be done and how long it would take. They said about an hour but we were out in 45 minutes. Very friendly and informative on what needed to be done and how long it would take. They said about an hour but we were out in 45 minutes. More
Quick and friendly! Make buying a breeze :)I was in and Quick and friendly! Make buying a breeze :) I was in and out in with my paperwork signed and completed in under and hour and a half. Quick and friendly! Make buying a breeze :) I was in and out in with my paperwork signed and completed in under and hour and a half. More
The service department is excellent and will take the time to answer my questions. This dealer's service is why I bought here and it is a big part or should be of anyone's decision. time to answer my questions. This dealer's service is why I bought here and it is a big part or should be of anyone's decision. More
Great Customer Service Brian did a great job explaining everything my car needed for the 120K maintenance. I appreciated the cost breakdown he provided so there were no surp Brian did a great job explaining everything my car needed for the 120K maintenance. I appreciated the cost breakdown he provided so there were no surprises. More
The service department at Hudiburg on I-240 is great. The employees are always attentive and pleasant. I always wait while my car is being serviced because the waiting area is very nice and clean, with free employees are always attentive and pleasant. I always wait while my car is being serviced because the waiting area is very nice and clean, with free beverages and snacks if you want them. More
Great service, friendly assistance I took my car in for service and was treated extremely well. When I got my car back it was serviced and washed. Great Job! I took my car in for service and was treated extremely well. When I got my car back it was serviced and washed. Great Job! More
recommed to buy a car but not service car Loved TJ! The finance department was great. The window tenting was great. Really impressed with the sells department. However the service department w Loved TJ! The finance department was great. The window tenting was great. Really impressed with the sells department. However the service department was rude and I wish to never go back to them. I had a brand new car and it had a small chip in the window, I was told to being it back the next day to get it fixed. I assumed to bring it to the service department for the repairs. I was wrong however instead of the service department helping me handle the mistake I was told "we don't allow pop-ins and if you didn't get an email you don't have an appointment". This was horrible service! This guy was so rude I will never go back to get service. I will take my business else where. More
Pete was my service advisor and he always took great care of my needs. Had nothing but good experiences with the entire service department. Any time I needed additional assistance or a loaner vehicle, it was of my needs. Had nothing but good experiences with the entire service department. Any time I needed additional assistance or a loaner vehicle, it was always taken care of in a timely manner. More