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Cavender Subaru of Norman

Norman, OK

Overview
Reviews
Vehicles
4.9
2,705 Reviews
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3305 Corporate Centre Dr

Norman, OK

73069

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Showing 2,705 reviews

August 01, 2022

Your service center has always been EXCELLENT! I will always buy SUBARU! Thank you so much. More

by decolston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor in sales, Oscar Garcia
Report | Print
Aug 04, 2022 -

Cavender Subaru of Norman responded

Thank YOU! We appreciate your loyalty to us and the Subaru brand! Greg Brooksher, General Sales Manager.

July 31, 2022

Service advisor stopped by numerous times to keep me updated on vehicle status. Waiting area is a has lots of options while your car is serviced. More

by Barrybreckle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather, Oscar Garcia
Report | Print
Aug 04, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to meet your expectations and that you enjoyed our waiting area! We definitely appreciate your business and feedback. Please come see us again should you need your vehicle serviced in the future. Greg Brooksher, General Sales Manager

July 30, 2022

Oscar kept me updated on the status and Pete explained the additional issue I was concerned about. Great service on a busy Saturday. More

by klmp2358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather, Oscar Garcia
Report | Print
Aug 04, 2022 -

Cavender Subaru of Norman responded

I am glad that we got you taken care of and appreciate your business! Please let us know if you need anything else. Greg Brooksher, General Sales Manager

July 30, 2022

Employees are always polite & ask if clients need anything! They explain in simple terms the repair & directly answer my questions! More

by grdmalaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Krista Jo Christian, Pete Hamather, Brian Biehl, Oscar Garcia
Report | Print
Aug 04, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we love to take care of our customers and their cars! Please let us know if we and help with anything else. Greg Brooksher, General Sales Manager

July 30, 2022

Everything went smoothly from the initial visit to Hudiburg to picking up the vehicle earlier than expected. A pleasant experience. More

by JTWOLFE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan "Paco" Bhuvasorakul, Joel Ojeda
Report | Print
Jul 30, 2022 -

Cavender Subaru of Norman responded

Congratulations on your new Subaru! I am so glad that we were able to get you taken care of, please let us know if we can do anything else for you. Greg Brooksher, General Sales Manager

July 30, 2022

Poor communication Didn’t have all day No loaner vehicle Windshield could have been delivered the day I made appointment. Disappointed! More

by JACK72
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff
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Jul 30, 2022 -

Cavender Subaru of Norman responded

I am so sorry that we failed to meet your expectations, please call me directly or text me and let's figure out how we can accommodate you. Marven Johnson, Service Manager 405-409-4416

July 29, 2022

Great service Pete was very helpful and professional service was done very quickly not much of wait More

by Tkdeeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Report | Print
Jul 30, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, I am glad that we were able to meet your expectations. We know that your time is valuable and always try to be efficient with it. Greg Brooksher, General Sales Manager

July 28, 2022

Great Service! Great Staff! They have an excellent Service Department! Pete Hamather is outstanding! Hudiburg Subaru Rocks! More

by SCOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather, Brian Biehl
Report | Print
Jul 30, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, Pete is one of our very best and loves to take care of his awesome customers! Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 27, 2022

Friendly, fast service while visiting for standard maintenance internal. Nice waiting area in the brand new dealership. Multi-point inspection report provided at end of service ensuring that everythin More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shahan, Brian Biehl
Report | Print
Jul 28, 2022 -

Cavender Subaru of Norman responded

Thank you for using our service department and for your feedback. I am glad that you enjoyed our waiting area, we are very proud of our new facility. Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 27, 2022

Great service, very timely. Clean facility. Excellent service personnel. Comfortable waiting area. Good coffee. Excellent More

by TOM.ROMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Report | Print
Jul 28, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to meet your expectations and that everything went as planned. Thank you for your feedback and for using our Service Department. Greg Brooksher, General Sales Manager

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