
Cavender Subaru of Norman
Norman, OK
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I went to Subaru after several friends recommended I consider getting one for my next vehicle. I was warmly greeted and well cared for by AJ as he helped me through the process of purchasing my vehicle. consider getting one for my next vehicle. I was warmly greeted and well cared for by AJ as he helped me through the process of purchasing my vehicle. I never felt pressured and like I was being listened to. My previous experience with car buying was the opposite and I was skeptical and nervous to ever go into a dealership again. When you go, ask for AJ! He was fantastic and really down to earth. More
Nothing was done timely and there was lack of communication between the service department, adjuster, and myself. Wrong parts were ordered ñ, creating a longer time for me to not have my vehicle. communication between the service department, adjuster, and myself. Wrong parts were ordered ñ, creating a longer time for me to not have my vehicle. We even had to search for the part snd contact the dealership where I bought the car. More
Brand new facility, nice people, Dustin was really knowledgeable and new exactly what we came in for and worked hard to make sure we were pleased with purchase. knowledgeable and new exactly what we came in for and worked hard to make sure we were pleased with purchase. More
I really liked the new facility. It was a very comfortable setting to wait while my vehicle was serviced. I do have one complaint; the chairs in the main waiting area are not comfo It was a very comfortable setting to wait while my vehicle was serviced. I do have one complaint; the chairs in the main waiting area are not comfortable at all! I am less than 5 foot tall and tried sitting in one of them, no way!! I wound up sitting in the area near the elevator in a much friendlier chair! But, service and personnel were top notch as usual! More
Totally unimpressed with my service on 3/21/2022. I had a scheduled appointment yet still had to wait 2 1/2 hours for my vehicle to get an oil change, wiper blade replaced and a wash. REALLY??? Plus I had a scheduled appointment yet still had to wait 2 1/2 hours for my vehicle to get an oil change, wiper blade replaced and a wash. REALLY??? Plus when I did get my vehicle back, all my settings on lights and mirrors had been moved and/or changed. I will start going some place else to have routine maintenance done if this is the quality of work that is going to ensue. More
Brian is a fantastic service advisor and always takes a few moments to evaluate any issue with my vehicle beyond just the oil change! He is extremely knowledgeable about the vehicle and it’s quirks (such a few moments to evaluate any issue with my vehicle beyond just the oil change! He is extremely knowledgeable about the vehicle and it’s quirks (such as why a window doesn’t always roll up and the vibration in the hood). More