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Cavender Subaru of Norman

Norman, OK

4.9
2,705 Reviews
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3305 Corporate Centre Dr

Norman, OK

73069

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Showing 2,705 reviews

March 14, 2022

I appreciate the phone calls to update me about the status of car and the reason why it stayed longer at the shop. More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Mar 16, 2022 -

Cavender Subaru of Norman responded

You are very welcome and thank you for your feedback! We know how important good communication is and we hope to see you the next time you need service or anything else. Greg Brooksher General Sales Manager

March 12, 2022

Clean, new building. Friendly staff that wore masks if you were wearing one. Did not pressure me to finance my vehicle. Not a lot of stock on hand, but that seems to be a More

by ARB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Londono, Greg Myers
Mar 12, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and for your business! We are very proud of our new facility and hope to assist you with all of your automotive needs in the future. Greg Brooksher General Sales Manager

March 11, 2022

Amazing group— from the first moment I arrived everyone was fast, friendly and helpful. The waiting area was clean and comfortable. I had a delicious latte while waiting. Everyone was friendly and they ans More

by LORIHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather, Oscar Garcia
Mar 12, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we are very proud of our new facility! Please let us know if we can do anything else for you. Greg Brooksher General Sales Manager

March 11, 2022

Great people to work with. A necessary part was ordered by service. I was out of town for a month so they held the part until I returned. I dropped off my Outback Touring XT More

by ronald.s.plante
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Mar 14, 2022 -

Cavender Subaru of Norman responded

Ronald, we are sorry for the inconvenience related to the part for your car. This part is still on hold but we are working with Subaru to have it delivered as soon as it is updated. We will be in contact with you as soon as we hear more and will get you scheduled in at your convenience, or we will come pick up[ your car if needed. We will use your feedback to continue to improve our processes and we will fill your tank with gas when you return to have this installed. We appreciate your time and value your business! Marven Johnson, Service Manager

Mar 14, 2022 -

ronald.s.plante responded

Marven, Thanks for your prompt reply. I appreciate the kind offer of gasoline, especially in this atmosphere of fuel inflation. Thanks again, Ron Plante :^)

March 11, 2022

Had an awesome experience with Matt guiding us through the process of waiting for a vehicle and going over the features when we came to pick it up. More

by Isepak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Knight
Mar 12, 2022 -

Cavender Subaru of Norman responded

Congratulations on your new Subaru! Matt is one of our best and he loves taking care of his customers. I will forward this on to him and we are hoping for a long relationship with you and your subaru. Greg Brooksher General Sales Manager

March 11, 2022

Very nice people to work with. Overall, it was a good experience. They listened to us and did their best to give us what we wanted. More

by SSEMCC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Monterroso
Mar 11, 2022 -

Cavender Subaru of Norman responded

Thank you for your review, we hope that we can assist you with all of your automotive needs. Greg Brooksher General Sales Manager

March 10, 2022

10/10 stars! My first car buying experience was utter garbage at a dealership I won't name. When my car got totaled I was panicked at the thought of going to a de More

by KAILEE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan "Paco" Bhuvasorakul, Freddy Londono
Mar 11, 2022 -

Cavender Subaru of Norman responded

I wish we had a 10 Star grading system! I love hearing stories like this, we truly love helping our customers! Congratulations on your Nissan Juke and we hope to be able to help you with all of your future automotive needs. Greg Brooksher General Sales Manager

March 10, 2022

Great customer service, respectfully answered all my questions. Pretty quick turn around time from my appointment time ( I got there a little early and the attended to me promptly.) Got my new tire o More

by SAVY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Mar 11, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and thank you for using our Service Department. We hope that you will continue to use us for all of your automotive needs. Marven Johnson Service Manager

March 10, 2022

Connar was very knowledgeable of the 2022 Crosstrek I purchased. She always kept me up to date on the status of my vehicle. Great customer service! More

by tony.bushee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connar Pomaville, Joel Ojeda
Mar 11, 2022 -

Cavender Subaru of Norman responded

Congratulations on your new Crosstrek! Connar is one of our very best and I will pass this along to her! We look forward to a long relationship with you and your Subaru. Greg Brooksher General Sales Manager

March 08, 2022

New location pride in service courtesy extended to clients checked with client on progress of vehicle service asked clients if they wanted to watch a specific TV program and offered a variety of refre More

by CAROLMOJO_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Brian Biehl
Mar 09, 2022 -

Cavender Subaru of Norman responded

Thank you very much for taking the time to leave your feedback, and we thank you for your business! We are very proud of our new facility and we want our customers to truly have an excellent experience while visiting us. Please let us know if we can be of service to you in the future, take care! Greg Brooksher General Sales Manager

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