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Cavender Subaru of Norman

Norman, OK

4.9
2,705 Reviews
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3305 Corporate Centre Dr

Norman, OK

73069

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Showing 2,705 reviews

February 19, 2022

Great service; however they failed to send me a notification they had closed the location I usually go to and opened another in Norman, OK. I arrived at the location they had just closed, and had t More

by KWRIGHT03.WRIGHT
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Feb 21, 2022 -

Cavender Subaru of Norman responded

We are very sorry that this happened! We have staff on hand that attempt to contact every service customer before their appointment to let them know what our new address is, however we must have failed to reach you. We are very proud of our brand new, state of the art facility, and hope that you will let us continue to serve you. Thank you for your review, we certainly appreciate your feedback and we truly value your business. Marven Johnson Service Manager

February 19, 2022

Had never considered a Subaru before but was willing to after learning they were one of the few manufacturers that weren’t marking cars up during this crazy market. More

by MARKGODDARD23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Young, Pete Hamather, Paula Dibler
Feb 21, 2022 -

Cavender Subaru of Norman responded

Thank you very much for your business and for taking the time to leave us a review! This market is truly crazy for sure, however we made a business decision to NOT mark our cars up like virtually EVERY other dealer. We feel that it is much more important to take care of our customers and to build lasting relationships. We look forward to serving you and your family again, please let us know if we can help you in the future. Greg Brooksher General Sales Manager

February 18, 2022

Brian definitely takes care of you and your Subaru! I will never go anywhere else. More

by KLBLACKRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Feb 21, 2022 -

Cavender Subaru of Norman responded

Thank you for your kind words and for taking the time to leave us this review! Brian is one of our best guys and he truly loves taking care of his customers! We look forward to taking care of you and your Subaru in the future, please let us know if you need anything. Marven Johnson Service Manager

February 18, 2022

This was truly the BEST car buying experience that I have had. AJ accommodated all of my little quirks and Paula in the finance office was FANTASTIC. Thank you guys so much! This is a top notch dealership More

by chrystal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Dibler, A.J. Heartfield
Feb 21, 2022 -

Cavender Subaru of Norman responded

Thank you for your business and for the 5 star review! AJ and Paula are two of our very best and they love taking care of their customers! We look forward to a long relationship with you and your new car, please let us know if we can serve you in the future. Greg Brooksher General Sales Manager

February 17, 2022

I could not believe how patient and thorough Pete Hamather was when he checked me it: He is my future "go to" person for Subaru service. More

by DCBGLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Feb 17, 2022 -

Cavender Subaru of Norman responded

Thank you for your review! Pete loves to take care of his awesome customers and has been doing so for over 35 years with us! We appreciate your business and look forward to taking care of you when you need us again! Greg Brooksher General Sales Manager

February 17, 2022

Best service that I have ever received on any vehicle. I would not take my car any where else. More

by CARL20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Feb 21, 2022 -

Cavender Subaru of Norman responded

Hi Carl, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care! Marven Johnson Service Manager

February 16, 2022

Every person that I had contact with at the dealership was very knowledgeable and friendly. Treated me in a manner that made me feel comfortable and a true interest in finding the vehicle that would sa More

by CHIPFXR1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tejay Wilson, Paula Dibler, Matthew Knight
Feb 17, 2022 -

Cavender Subaru of Norman responded

Thank you so much for your kind words and we certainly appreciate your business! We take Customer Service very seriously and we love taking care of our Awesome Customers! We look forward to assisting you in the future and to a long lasting relationship with you and your new Subaru. Greg Brooksher General Sales Manager

February 16, 2022

This dealership doesn't care about you once you drive the vehicle you bought off their lot. Especially if it's used and not a Subaru. Tried several times to contact management with no luck. Buyer beware i More

by Raddatzmalisa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paula Dibler, Ethan Davis
Feb 17, 2022 -

Cavender Subaru of Norman responded

I am very sorry that your experience did not meet your expectations however we would certainly like to visit with you about your situation. We tried to reach you yesterday with the phone number that Ethan gave us but it didn't ring and we weren't able to leave a message. Please contact Jon Londono, our Used Car Manager, on Friday as he is out of the dealership today. His phone number is 405-644-3100 x 3106

February 16, 2022

everyone was courteous and well informed. Got me in and out quickly just as promised. More

by EDDIEJOE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Feb 17, 2022 -

Cavender Subaru of Norman responded

Thank you for your review, we certainly appreciate your business! We love taking care of our customers and we look forward to assisting you in the future whenever you may need us. Greg Brooksher General Sales Manager

February 15, 2022

The waiting area for customers was very good. More than twice the size of the other place. 3 tv’s instead of one. And the person who waited on me was good also. And I don’t think I waited as More

by JFSTRAUB
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Feb 17, 2022 -

Cavender Subaru of Norman responded

Thank you for your review, we are very proud of our new facility! Oscar is one of our best and he loves taking care of his customers! We look forward to assisting you in the future should you need us again. Greg Brooksher General Sales Manager

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