Cawood Honda - Service Center
Port Huron, MI
412 Reviews of Cawood Honda - Service Center
Great service department and personnel. Reviewed everything that was done and answered all my questions. Couldn’t ask for more in a service department. Reviewed everything that was done and answered all my questions. Couldn’t ask for more in a service department. More
Night owl/early bird drop off service is terrific. I scheduled the appointment because my older car started making a noise whenever I accelerated - sounded like goats shrieking - and I was concerned I scheduled the appointment because my older car started making a noise whenever I accelerated - sounded like goats shrieking - and I was concerned maybe a belt or something needed to be replaced. And then a day or so before my appointment, the noise just stopped. No screaming goats. Cawood mechanics examined the car, and the belts all seem to be fine - in fact, everything seems to be fine. And it runs fine. Still no goats. I picked my car up that afternoon - no charge. This is why I bring my car to Cawood - they fix it when there's something that needs to be fixed, and don't make up things that need to be serviced - even if I would be likely to believe something needed to be serviced, given the age of my car. I also get emails letting me know when it's time for routine service, so I don't have to keep track of everything, but can still easily plan the routine maintenance to take care of my vehicle. But when the car looks okay and nothing needs to be serviced, they don't try to sell me something I don't need. I bring my car to Cawood because I trust these guys. More
I talked with Rob about getting my vehicle serviced while I was on vacation. I was able to drop the vehicle off and pick it up at my convenience with the work completed. Rob called me after they had a chan I was on vacation. I was able to drop the vehicle off and pick it up at my convenience with the work completed. Rob called me after they had a chance to figure out what was wrong so I could OK the work. Everything was good to go by the time I got back from vacation. More
Consistently reliable service and vehicles--I used to always buy another brand but have found Honda vehicles far more reliable to drive since my first purchase from Cawood in the 1990's! The only problem always buy another brand but have found Honda vehicles far more reliable to drive since my first purchase from Cawood in the 1990's! The only problem I encountered was that a computer problem happened while I was waiting and I was not notified when my car was finished so I spent extra time in the waiting room. At least I got more of my book reaq! The PA snnouncements need to be made m;uch clearer. Neither I nor my wife heard our name called when the car was ready. More