Cecil Clark Chevrolet
Leesburg, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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What is a handshake worth at Cecil Clark Chevrolet? During my initial test drive in January, there was an obvious HVAC/blend-door issue—the driver’s side was blowing warm while the passenger side was During my initial test drive in January, there was an obvious HVAC/blend-door issue—the driver’s side was blowing warm while the passenger side was working normally. Chuck identified the problem and specifically explained that replacing the blend door would be a labor-intensive repair because the dashboard had to be removed. I was told it would be fixed before I signed the paperwork. Months later, when the weather became hot, the same problem returned. I brought the vehicle back expecting the repair that had been promised at the time of purchase to be addressed. That is when I learned the blend door had never actually been replaced. Instead, it had apparently only been reset/recalibrated before the sale. I was then presented with a repair bill of more than $2,000 to fix the same issue I had been led to believe was already repaired before I purchased the vehicle. Because I purchased the vehicle in January, I specifically asked Chuck if there were additional AC issues would they take care of the repair. Chuck turned to Mr. Clark, the dealer owner, who personally shook my hand and assured me they would take care of it. Apparently, that handshake and assurance did not carry the weight I believed it did. I made repeated attempts over approximately two weeks to speak directly with Mr. Clark, leaving messages through Ashley, Nelson, Chuck, and another Nelson. Not one return call from Mr. Clark. At another point, I left messages every day for approximately a week simply trying to get an update on the status of my vehicle before finally receiving a response. For me, this stopped being about an $2,000 repair bill. It became a question of integrity and accountability. A dealership's reputation isn't built on promises made while paperwork is being signed; it's built on whether those promises are still honored months later when it costs them money. I relied on their representations when I purchased the vehicle. Had I been told, “We aren't replacing the blend door—we're simply recalibrating it, and if it fails later the repair will be your responsibility,” I could have made an informed decision before signing. Instead, I believed the problem had been fixed and relied on the owner's personal assurance that they would take care of it if the A/C problem returned. A handshake used to mean something in business. I expected it to mean something there. More
Love this dealership! I've been bringing my vehicles here for a while, and the staff is very friendly starting with Ashley when you call in always being helpful plus the p I've been bringing my vehicles here for a while, and the staff is very friendly starting with Ashley when you call in always being helpful plus the price is affordable. Couldn't ask for more. More
Should be 0 stars. Crooks and rip offs. Trying to steal $500 for a TPMS sensor relearn that the vehicle will do itself. Stay away unless you want to get ripped off by d Crooks and rip offs. Trying to steal $500 for a TPMS sensor relearn that the vehicle will do itself. Stay away unless you want to get ripped off by dishonest people. More
Very helpful worked with me to find a car under my budget that I really like that I really like More
They were able to squeeze me in for a battery replacement. Which was very helpful since I only have one car for my family. I’ve purchased many of my chevys from this dealership. replacement. Which was very helpful since I only have one car for my family. I’ve purchased many of my chevys from this dealership. More
Happy with the visit. Quick checkin, truck was ready in a couple hours all washed up and ready to go. Good job. Quick checkin, truck was ready in a couple hours all washed up and ready to go. Good job. More
The staff is very helpful and very welcoming. I’m glad I was able to get my dream car though them and I will be going back for all my car needs in the future! I’m glad I was able to get my dream car though them and I will be going back for all my car needs in the future! More
Very Friendly and timely! will return to do business again❗️loved the car wash❗️thanks for time spent showing me choices of pre-owned vehicles. will return to do business again❗️loved the car wash❗️thanks for time spent showing me choices of pre-owned vehicles. More
The service Department is very helpful. The explained what they were doing for the service and how long it would take. The repair was finished on time. They are very thankful for being a cu The explained what they were doing for the service and how long it would take. The repair was finished on time. They are very thankful for being a customer. They all work together as a team. More

