Cecil Clark Chevrolet - Service Center

Scheduled routine oil change and tire rotation and it was done quickly and I was on my way in 90 minutes. The service tech advised me of upcoming scheduled maintenance and was very courteous and professiona done quickly and I was on my way in 90 minutes. The service tech advised me of upcoming scheduled maintenance and was very courteous and professional. More

I have bought 2 vehicles from here and I'll almost certainly come back for the one. Their sales & finance people are very courteous and helpful. The service department really seem to know what they're certainly come back for the one. Their sales & finance people are very courteous and helpful. The service department really seem to know what they're doing. I cannot offer sufficient praise, I can only suggest going in and seeing for yourself. More

They were great! !! They were quick, professional and thorough. They discovered the problem that I had described to them, found the solution and moved forward with !! They were quick, professional and thorough. They discovered the problem that I had described to them, found the solution and moved forward with a fix. More

Always a pleasure, friendly and professional - it’s the reason you guys are my Chevy service place. Keep up the amazing job reason you guys are my Chevy service place. Keep up the amazing job More

Everyone was great except for the parts manager he could use some customer service training so we went to another Chevy dealer and got the answers we needed use some customer service training so we went to another Chevy dealer and got the answers we needed More

Thank You! Brought in our terrain due to the lift gate not closing automatically. Service department found the issue and fixed, then, for mo extra cost, replace Brought in our terrain due to the lift gate not closing automatically. Service department found the issue and fixed, then, for mo extra cost, replaced the other closer on the other side. They had it switched out and I was able to leave within two hours, and they gave me a free detail! More

Great service We have been servicing our Sonic here since new. Kim, the new service manager, is very friendly and her staff is easy to work with. The customer loung We have been servicing our Sonic here since new. Kim, the new service manager, is very friendly and her staff is easy to work with. The customer lounge is great. More

Scratched wheels Had my Silverado serviced and they rotated my brand new less than two weeks old wheels and scratched all four. Would not own up to scratching them an Had my Silverado serviced and they rotated my brand new less than two weeks old wheels and scratched all four. Would not own up to scratching them and slapped a different shade of black on them and the owner said its ready for pick up have a nice day More

Service Department Ruined Brand New Rims My family purchased new American Racing rims for my brother's Chevy Silverado for this past Christmas. When he needed an oil change and thought maybe My family purchased new American Racing rims for my brother's Chevy Silverado for this past Christmas. When he needed an oil change and thought maybe an alignment, he went to Cecil Clark Chevrolet thinking the service department would know what they were doing because they are a dealership. He did not need an alignment but they did decide to rotate his tires with the oil change. The service tech used the wrong size socket on the key for the lug nuts and gauged a huge scratch around every lug nut. Not on one wheel, but ALL 4! After much frustration with management, the owner said they would not own up to the damage but offered to fix them anway. He was turned over to the body shop where they didn't even move his truck or clean the rims and only touched up the rim with what looked like a glossy touch up pen- the rims are matte! They now look horrible! We are so upset that they cannot take ownership of their wrong doing and make it right. Customer service and the OWNER could have kept happy customers for life but instead they are getting my bad reviews. Now we want to let everyone know that not only are their techs inexperienced and unreliable but the management and ownership can't take responsibility for their employees' mistakes and make things right. There are plenty of dealerships in this area, don't go to this one!!! More

The most dishonest service department that you could ever find. They tried to charge for over $2ooo worth of repairs that were not needed. I would stay far away from this dealership. find. They tried to charge for over $2ooo worth of repairs that were not needed. I would stay far away from this dealership. More