Group 1 Nissan Cedar Park

Overall experience was good. Ambience is good. They provided internet, so I can work while wait for my car to done. Ambience is good. They provided internet, so I can work while wait for my car to done. More

Cedar Park Nissan Service Dept has the best customer service. Dylan Green was our rep. He definitely goes that extra mile to make sure all of ones questions and concerns are handled. service. Dylan Green was our rep. He definitely goes that extra mile to make sure all of ones questions and concerns are handled. More

Cedar Park Nissan is ALWAYS easy to work with from scheduling to completion. They respect that I prefer to wait while work is done and stay on top of everything to the best of their ability. scheduling to completion. They respect that I prefer to wait while work is done and stay on top of everything to the best of their ability. More

Dylan was great. Everyone was friendly, good coffee and a shuttle, just convenient all around. Everyone was friendly, good coffee and a shuttle, just convenient all around. More

Dillon (service manager) continues to be very helpful. It is evident that he is always concerned about providing the best quality service that fits the customer. I appreciate his loyalty and dedication to It is evident that he is always concerned about providing the best quality service that fits the customer. I appreciate his loyalty and dedication to balance quality service with keeping the costs reasonable. Thank you! More

Easy to set up appointment online. Service advisor (John) was knowledgeable, professional and courteous. The whole experience was fast, efficient and pleasant. Service advisor (John) was knowledgeable, professional and courteous. The whole experience was fast, efficient and pleasant. More

Attempted a scam. They billed for service that wasn't completed. Took 3 months to get a refund, was a constant battle. Lied on legal documents to try and get out of it They billed for service that wasn't completed. Took 3 months to get a refund, was a constant battle. Lied on legal documents to try and get out of it. Eventually offered a refund, this was due to the fact we got the documents they lied on. Terrible service would not recommend. More

It was a great experience buying my car. But unfortunately when I had a problem with a warning on my screen no one seemed to be able to help. But unfortunately when I had a problem with a warning on my screen no one seemed to be able to help. More

I was very disappointed this time that I took my vehicle, 2023 Rouge that I bought new, in to get one of the tires that had a nail in it either fixed or possibly purchase another tire. I had just bought bra 2023 Rouge that I bought new, in to get one of the tires that had a nail in it either fixed or possibly purchase another tire. I had just bought brand new all four tires in November 26, 2025. At that time my car only had a little over 16,258 miles on it. I was surprised that the dealership said I needed all four tires replaced with my vehicle having such low mileage. I trusted their advice and purchased all four. Today, 3/24/2026 They were unable to fix my tire because an instrument they use for changing tires was not working and they were waiting on some parts to come in, however, I did.have my oil changed. Shortly after they changed my oil I had a message sent via text stating that IMMEDIATE ATTENTION was needed to be done: brake fluid exchange at $139.95; cabin air filter replacement at $94.95, which I did agreed to on the text, but shortly afterwards told them I would want to wait, which I was informed that it was too late. They were already doing it. I did not elect to have the fuel injection cleaning service at $249.95. Normally when they have additional work to be done on the vehicle, the service person will come and explain to me what is going to be done and why it is necessary; this time I did not get that courtesy. By the time I finished with getting my oil changed and some of the work done I left paying $397.15. Mileage on my vehicle is 18,405 miles as of today. I don’t understand why it has needed so much work each time I take it in. I am very careful with my vehicle. It has not been in any accidents and I take it to the dealership to get work done when needed. Last time I had the oil changed I had to take it back in because it had not been done correctly, and the oil was leaking underneath my vehicle. The dealership.did an additional oil change and did not charge me for doing it correctly. My concern about this is what if I hadn’t noticed this, what damage could this have done to my vehicle? I was really hoping to have an ongoing relationship with the dealership that I purchased my vehicle from. I wanted to have full confidence, and be able to trust them when they give their professional advice. I know I am just one client that purchased one vehicle there, but I am loyal and do continue to buy new vehicles when needed from the same dealership.This is the first vehicle I bought since moving to this area. More