Group 1 Nissan Cedar Park

I had a very hard time with the service advisor he was not very helpful he was very pushy about services I did not request and not informative about the services I did request. only half of what I wanted not very helpful he was very pushy about services I did not request and not informative about the services I did request. only half of what I wanted to get done actually got worked on and then I had other things done that weren’t a priority bc I felt I was pushed into them. It was sent through a weird link they have and not what I told them over the phone and in person at the dealer. Johnny Viera seemed to only care about his commission and not what the customer needed which I felt was being done to me More

Was very busy, but amazingly attentive. Dillon saw that I looked lost and immediately asked if I needed help. He checked me in within 5 min. Dillon saw that I looked lost and immediately asked if I needed help. He checked me in within 5 min. More

They were fast and efficient. Did all the work I had asked them to do and I was happy to see the recommendations with options to remedy other areas that had been diagnosed. Did all the work I had asked them to do and I was happy to see the recommendations with options to remedy other areas that had been diagnosed. More

This was my first experience using the Cedar Park Nissan service department. From the time I was greeted & checked in by the technician, to having a couple of minor maintenance issues addressed & resolve service department. From the time I was greeted & checked in by the technician, to having a couple of minor maintenance issues addressed & resolved, everything went smoothly. I have to add that I really appreciated the communication via video from the mechanic regarding the two maintenance issues. More

Very nice facility and staff were friendly and helpful. Purchase of a new vehicle went smoothly. Purchase of a new vehicle went smoothly. More

Service adviser Alex is the worst "servjce" adviser. He should not be in that job. He is not transparent. He tip toes around questions. Not giving any straight answers. His tip toeing around like thag c He should not be in that job. He is not transparent. He tip toes around questions. Not giving any straight answers. His tip toeing around like thag cost me an additional $600 more than it shouldve been. He doesn't try to do anything for the customer based on the info he told them. His attitude was oh well type. And to top it off when I picked up my car they had ran completely out of gas, empty And he still had no concern or no desire to do anything about it. The whole time his attitude was like "I dont care this is what it is". Definitely dose not belong in any service position. More

Came for oil service . . Not filled even air .. no inspection report shared till now .none of previous issues informed and saying every thing is good verbally .. I used Niss . Not filled even air .. no inspection report shared till now .none of previous issues informed and saying every thing is good verbally .. I used Nissan offer for service.. if this is the reason for limited service .. never share deals..car breaks were fair state in previous service .. don’t know if I need to change or went to change ..which can be a safety issue .we trust service center for cat safety .. but service fine for name sake not encouraging More

They were very helpful answering questions. My son as co-signer was pleased with their answers. My son as co-signer was pleased with their answers. More

Great service. Dylan, the service advisor is such a professional. His customer service is A+. Dylan, the service advisor is such a professional. His customer service is A+. More

Overall experience was good. Ambience is good. They provided internet, so I can work while wait for my car to done. Ambience is good. They provided internet, so I can work while wait for my car to done. More