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Cedar Park Nissan

Cedar Park, TX

Overview
Reviews
Vehicles
4.5
190 Reviews
Call Dealership (512) 620-7200

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 190 reviews

April 19, 2024

I had a screw in my tire this morning and needed an oil change. Cedar Park Nissan was able to help me when I got off work at 3:45. I feel safe knowing Cedar Park Nissan can help my car when it is needed. More

by Aimee Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
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Apr 20, 2024 -

Cedar Park Nissan responded

It's great to hear that Cedar Park Nissan was able to assist you with your tire and oil change after work! Knowing that you can rely on us when needed definitely provides a sense of safety and peace of mind. We're here to ensure your continued satisfaction with our services!

Helpful
April 19, 2024

Great service and comfortable waiting area. Staff is very friendly and kept customers informed. My service advisor was very helpful over the phone and in person. More

by Just a Nissan Gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, group1auto group1auto
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Apr 23, 2024 -

Cedar Park Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 17, 2024

Jimmy at Cedar Park is a great service advisor. He always takes great care of his customers. More

by macclymontDani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy, group1auto group1auto
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Apr 19, 2024 -

Cedar Park Nissan responded

We're thrilled to hear about your positive experience and the great assistance provided by Jimmy. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

Helpful
April 16, 2024

Jackson and his boss were great! They helped me get a car with my own name- I’m very happy with my car and their top tier customer service! More

by Emihinoj456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Report | Print
Apr 19, 2024 -

Cedar Park Nissan responded

That's fantastic to hear! Having a car in your name is a significant milestone, and it's great that Jackson and his boss provided you with top-tier customer service throughout the process. Enjoy your new car!

Helpful
April 15, 2024

At the Nissan dealership, everyone that I encounter was outstanding the guy that took my information. He was very helpful and answered all my questions. More

by swain_tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They were very knowledgeable and helpful and has all my questions. Outstanding job., group1auto group1auto
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Apr 17, 2024 -

Cedar Park Nissan responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 09, 2024

Jonathan Monroe, the representative that helped me, on 04/06/24 called me and said that he could not do the inspection that I requested due to my brakes being bad. He told me he was going to charge me 600 More

by Jacob Garvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Monroe, group1auto group1auto
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Apr 10, 2024 -

Cedar Park Nissan responded

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Fredi Sanchez Garcia, Service Manager fsanchezgarcia@cedarparknissan.com

Helpful
April 03, 2024

Zane has excellent customer service. He’s very knowledgeable, helpful, has a positive attitude and friendly. This is great for Cedar Park Nissan. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan
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Apr 06, 2024 -

Cedar Park Nissan responded

It's fantastic to hear that you had a great experience and that Zane provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 03, 2024

Very professional understanding knowledgeable and courteous and timely with service. Best in class! Also have a nice lobby for waiting as well as shuttle service for longer appointments! More

by mike.patten
Recommend Dealer
Yes
Employees Worked With
Zane May Service Mgr., group1auto group1auto
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Apr 09, 2024 -

Cedar Park Nissan responded

We are thrilled to hear that you had a best in class experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 30, 2024

The service man, Jonathan did good job and was courteous and helpful explaining what the problem was with my car More

by kathleenasmith38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone but service person
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Apr 04, 2024 -

Cedar Park Nissan responded

It's fantastic to hear that you had a great experience and that Jonathan provided good assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 26, 2024

Buyers beware of this dealership, they try to play with numbers and trick you into paying more...STAY AWAY from this dealership! More

by Shaan K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Estrada, group1auto group1auto
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Mar 29, 2024 -

Cedar Park Nissan responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 19, 2024 -

Cedar Park Nissan responded

Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Dustin Krieger General Manager dkrieger@cedarparknissan.com

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