Cedar Rapids Toyota

have always had good service but this last week was not good Took my Toyota car in because check engine light was on. Had stopped at auto parts store on the weekend to have code read, as I was curious as to what Took my Toyota car in because check engine light was on. Had stopped at auto parts store on the weekend to have code read, as I was curious as to what was wrong. 20 something year old kid told me misfiring and he asked me how long since I had plugs and plug wires changed. I told him it had been a while. He recommended changing both. I decided to take it to CR Toyota. They told me problem with #3 spark plug and they changed all plugs. I assumed they checked the plug wires. Received call that my car was fixed. Drove it one day and my check engine light was back on. Took it back and they found spark plug wires were bad. They changed plug wires and hopefully that will fix it. They did give me free labor on changing the plug wires. ($40) Now my truck needs a service. I have it scheduled and after service I will be driving 500 miles round trip. I may just wait until after my trip just in case. I gained lots of respect for that 20 something year old kid at the auto parts store and a little less respect for the mechanic at CR Toyota who worked on my Camry. More

Excellent Customer Service I am always happy to bring my car in for service here at CR Toyota. They always treat me so nice. They go above and beyond for their customers to ma I am always happy to bring my car in for service here at CR Toyota. They always treat me so nice. They go above and beyond for their customers to make sure you leave satisfied. My questions are always answered and I leave feeling confident that my car is well taken care of. Thank You for the peace of mind as well as the kindness. More

Search no further. ... I had look at cars thru private parties and dealerships for the past 7-8 months, but just didn't feel ready or comfortable pulling the trigger. It was I had look at cars thru private parties and dealerships for the past 7-8 months, but just didn't feel ready or comfortable pulling the trigger. It was so good to see Spencer T and I immediately knew my search was over. Not because he has one of the best smiles on the planet, but because I trust him. End of story. More

Best car buying experience ever Seriously the best experience I've ever had in purchasing a car. Stefan in Sales was great about communicating with me via phone, text, and email abou Seriously the best experience I've ever had in purchasing a car. Stefan in Sales was great about communicating with me via phone, text, and email about the cars I was interested in, showed me the different features before the test drive, and was honest about the trade in value for my vehicle. Curt in finance was extremely helpful during the paperwork part. I had a snafu with the title of the car I was trading in; he gave me his cell phone number to call him the next day (even though he had the day off), if I had issues getting the title transferred at the courthouse. I am so, so impressed with this dealership; I had been shopping at a different dealership in a different town but never felt comfortable with how the experience was going with their sales department and sporadic and dishonest communication. I will definitely return to Cedar Rapids Toyota when it's time to find another vehicle for our family, as well as for any service appointments. Thank you for turning something I was absolutely dreading into an easy, wonderful experience. More

Prices of parts We always understand the cost affiliated with the skills of your service department personnel. I do have a question about the price of parts for the We always understand the cost affiliated with the skills of your service department personnel. I do have a question about the price of parts for the repair. Can we purchase the certified toyota parts elsewhere and just pay for the labor? I'm sure you know how easy it is to find the parts and how much they cost. Just wondering so please let me know if that option exists as we have another service that needs attention. Thsnks More

20K Service I always enjoy dropping my vehicle with the service department. Steve Lemke is great to work with, the new building is great and I enjoy the shuttle s I always enjoy dropping my vehicle with the service department. Steve Lemke is great to work with, the new building is great and I enjoy the shuttle service which makes it convenient from work. More

15k service Good, quick overall service. Please don't ask to wash my car and not follow through with it. If I say yes, please do it. Good, quick overall service. Please don't ask to wash my car and not follow through with it. If I say yes, please do it. More

Excellant experience Our whole experience with CR Toyota was nothing but first class. From start to finish Bethany was great and fair, looking forward to dealing with her Our whole experience with CR Toyota was nothing but first class. From start to finish Bethany was great and fair, looking forward to dealing with her again someday. More

Wouldn't take my Prius anywhere else. This is a top notch dealership. The customer service is outstanding, and the quality of work as good as it can be. I don't mind paying more, because I This is a top notch dealership. The customer service is outstanding, and the quality of work as good as it can be. I don't mind paying more, because I get more. This is the place to take your Toyota in the Corridor. More

Always a pleasure doing business with CR Toyota! We just purchased our third vehicle from Alan Makabi at CR Toyota and it is always a pleasure doing business with him. Great service department also. We just purchased our third vehicle from Alan Makabi at CR Toyota and it is always a pleasure doing business with him. Great service department also. More