
Cedar Rapids Toyota
Hiawatha, IA
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1,723 Reviews of Cedar Rapids Toyota
CR Toyota's Service Department continues to instill trust. We recently brought our 2006 Rav 4 to CR Toyota for a list of general maintenance (oil change, tire balance and rotation, etc.) and repair (serpentine We recently brought our 2006 Rav 4 to CR Toyota for a list of general maintenance (oil change, tire balance and rotation, etc.) and repair (serpentine idler pulley replacement) items. We dropped our vehicle off the night before. Greg promptly contacted me the next morning to confirm the list of services requested. He also kept me informed throughout the day on the progress of our car's service. The service technicians noticed an issue with the trailing arm bushings and Greg indicated it didn't make sense to complete an alignment (one of the services we had asked for) since the wheels would likely go out of alignment until the bushings were replaced. We appreciated his honesty and interest in saving us money. We'll schedule a follow-up appointment to get the bushings replaced. More
We love CR TOYOTA We have never had a bad service experience with the SALES or SERVICE departments the staff goes above and beyond to get the cars or trucks done on ti We have never had a bad service experience with the SALES or SERVICE departments the staff goes above and beyond to get the cars or trucks done on time and gives us all the information we need to make any decisions on fixes or new tires. That is why we have bought 5 cars/trucks from Cedar Rapids Toyota More
Excellent car dealership. Outstanding service center. Thank you again Joe Kem for your quick response to my email request for my 1st oil change and tire rotation on my Highlander. I enjoyed touring your n Thank you again Joe Kem for your quick response to my email request for my 1st oil change and tire rotation on my Highlander. I enjoyed touring your new facility while I waited for my car. As alway Joe you and your service team are top notch. Thank you for a great experience. More
We had a GREAT experience with everyone at CR Toyota We had a GREAT experience purchasing our 2016 Sienna. Spencer was great to work with. No pressure, we felt very comfortable in our purchase. Wendy did We had a GREAT experience purchasing our 2016 Sienna. Spencer was great to work with. No pressure, we felt very comfortable in our purchase. Wendy did a great job with the business part and Roger great in the parts department. He helped us with purchasing all weather floor mats. We are very happy customers. More
Excellent and fast! I found my vehicle on the internet. Alan was super fast in getting me information and responding to me. We got the deal done in one day and I came o I found my vehicle on the internet. Alan was super fast in getting me information and responding to me. We got the deal done in one day and I came out to pick the car up. Alan even came in on his day off to meet me and complete the sale. I was in the store and out in under one hour!! Wonderful experience, would definitely do business here again. More
Great Experience with Spencer T!! We had an excellent experience during our recent Sienna purchase. We found the vehicle we liked on their web site and made the hour and half drive to We had an excellent experience during our recent Sienna purchase. We found the vehicle we liked on their web site and made the hour and half drive to the dealership and I can tell you it was well worth the trip. We had a great experience with Spencer T. He was very knowledgeable about the Sienna we were interested in and was patient with us on determining if it was the right one for us. We expressed some of our concerns with the van and he was able to answer all our questions and in the end made everything "right" with the van before we left the lot with our purchase. It was late when we had finished the deal and Spencer even got us sandwiches to enjoy at the end of our long day. I would highly recommend Cedar Rapids Toyota and especially Spencer T. I look forward to dealing with them with future purchases--it is worth the drive for us. More
Best experience! Much of my work with this dealership was over text message and phone. Alan was extremely responsive and hard-working, he was even working to make my Much of my work with this dealership was over text message and phone. Alan was extremely responsive and hard-working, he was even working to make my deal happen on his day off!! The dealership was comfortable and Curt in the finance dept was also great to work with! I never felt pressure and I am in love with my new 2016 4Runner Trail Premium! More
The BEST experience we have EVER had buying a vehicle - My husband and I are in our 60's, we have bought a lot of cars and trucks in our 43 years of marriage, this was by far the best experience we have eve My husband and I are in our 60's, we have bought a lot of cars and trucks in our 43 years of marriage, this was by far the best experience we have ever had dealing. Our sales consultant was Terry Helgeson and did he ever impress us! He was very professional from the start and remained professional through the whole process. We came to Cedar Rapids Toyota after being treated poorly at a dealership close to us (whom we have dealt with many times) and are we glad we did!! Terry was a great person to work with and he made the whole experience very painless!! In fact everyone we dealt with or met were friendly and helpful - we bought a new Highlander and I have to say this was one of our first times we were happy with the price and the person we ended with. Thank you Terry for helping us and we will be back for sure!!! More
It was very satisfying that there was no pressure and the pr Alan explanation of all the training was very helpful, he went threw the process of leaning all the new items and procedures of the new car . This is Alan explanation of all the training was very helpful, he went threw the process of leaning all the new items and procedures of the new car . This is my 3rd Avalon i think Alan is very knowledgeable and does a great job of explaining all of the features great car buying experience More
Quick, Stress Free The Service Center at Cedar Rapids Toyota has always provided me and my family an easy, stress free way to service our vehicles! The employees are co The Service Center at Cedar Rapids Toyota has always provided me and my family an easy, stress free way to service our vehicles! The employees are competent and easy to talk to. More