Cedar Rapids Toyota

Service Dept. I have never had a bad experience at CR Toyota......from purchasing to mechanical they are a high quality operation. I have no reason to go anywhere e I have never had a bad experience at CR Toyota......from purchasing to mechanical they are a high quality operation. I have no reason to go anywhere else. More

Friendly and willing to earn your business This was my first experience with Cedar Rapids Toyota and I have to say a very pleasant one at that. Both Tim Valentine and Curt Wiedemeier were prof This was my first experience with Cedar Rapids Toyota and I have to say a very pleasant one at that. Both Tim Valentine and Curt Wiedemeier were professional, courteous and honest in every respect, we appreciate the time and attention they afforded us. Our buying experience was expeditious and thorough, there was no hassle or high pressure at all and follow-up after the sale was excellent. Curt was especially helpful during and after the sale, let me say that he kept his word and without hesitation fulfilled his promise to me, Thank You Curt! I plan to be a repeat customer and highly recommend Cedar Rapids Toyota for your next car purchase. More

Traded in 2013 Highlander for a 2016 Highlander Terry and the sales crew were able to find, at a Milwaukee Toyota dealer, the Highlander XLE model with interior and exterior colors I was interested Terry and the sales crew were able to find, at a Milwaukee Toyota dealer, the Highlander XLE model with interior and exterior colors I was interested to buy and made a dealer trade to deliver the car to me at CR Toyota, at a monthly lease payment that was acceptable to me. More

Stefan Christensen I have had many vehicle buying experiences and for the first time I have found not only an excellent dealer, I have found an excellent sales professio I have had many vehicle buying experiences and for the first time I have found not only an excellent dealer, I have found an excellent sales professional in Stefan Christensen. Stefan was there as a resource from start to finish and beyond. I really appreciate Stefan and how is one of a few, that understand true customer service. I actually consider Stefan as more of a friend than I do a sales professional. We have purchased a new Tundra and a new Highlander from Stefan and will return for our future purchases as long as we can work with Stefan. More

Spencer made the whole buying experience pleasant Spencer T. was the consummate professional throughout the whole car buying experience. He treated me with respect and kindness. In the past I have cri Spencer T. was the consummate professional throughout the whole car buying experience. He treated me with respect and kindness. In the past I have cringed at the thought of buying a car because of the negotiation games so many sales people play. This time was different and I will be going back to Spencer for my next car. Wendy was great as well, again no hire pressure sales pitch, she understood my style and adjusted accordingly. More

Not sure the service was completed as I was told Have been buying from this dealership for over 10 years and purchased many vehicles 7? 8? I have lost track. John Nus and his staff have been so great Have been buying from this dealership for over 10 years and purchased many vehicles 7? 8? I have lost track. John Nus and his staff have been so great to me and to my family (3 of my kids have Toyotas from here) the sales staff, Paul Speral and Curt and Wendy from finance are the greatest! But... the service dept lacks quite a bit for me. I made an appointment for minor repair, arrived at the appointed time, waited over 1 hour to be then told what my cost would be, I agreed as I had already been told the cost, and was then told it would be about 5 minutes! So... why did I have to wait over 1 HOUR for a 5 minute job?! My paperwork shows Joe Kem but I don't know that he is the actual person that took so long, so this may not be fair to him, but I am sure you can sort this out. Hard to rate quality of work until I find out if the pieces blow off... and how do I know they are actually glued in? short of pulling on them to see if they adhere? I think it would have taken longer than 5 minutes to put a bead of glue along each side, so my guess is they just popped them back on and there is no glue! Iowa City washes your car when you have a service but I prefer CR but I now live in North Liberty... I may consider changing More

Friendly and efficient! The process from start to finish was very pleasant and hassle-free. I've worked with Cedar Rapids Toyota on several occasions and each experience has The process from start to finish was very pleasant and hassle-free. I've worked with Cedar Rapids Toyota on several occasions and each experience has not been disappointing! I'd recommend dropping by for a visit. More

great Spencer T did a great job working with us to get everything I wanted in my car. He worked out an offer that worked for our budget and made sure that Spencer T did a great job working with us to get everything I wanted in my car. He worked out an offer that worked for our budget and made sure that I got the important options I wanted. More

New Lease I went to Toyota several years ago and have continued to lease my cars with Terry Helgeson. The whole staff there makes the experience fun and easy. I I went to Toyota several years ago and have continued to lease my cars with Terry Helgeson. The whole staff there makes the experience fun and easy. I have always loved my leases and love my recently leased Highlander!! More

oil change/unexpected recall all done at once!! I drove in to get an express oil change and was told in the waiting room I would need to schedule an hour in the future for a recall for a spiral cabl I drove in to get an express oil change and was told in the waiting room I would need to schedule an hour in the future for a recall for a spiral cable. Much to my surprise when they said my rav was ready to go, they replaced the spiral cable so I didn't have to make a future appointment. That was an awesome surprise and that is why you guys are the best!! More