Back

Centennial Toyota

Las Vegas, NV

2.6
313 Reviews

6551 Centennial Center Boulevard

Las Vegas, NV

89149

Directions

By Type

Showing 313 reviews

December 03, 2021

we went to the dealership to get the buy out amount of our leased Rav 4 the transaction that was supposed to be 10 minutes turned out to be 2 hrs. Transaction got more complicated when the dealer created More

by s.soriano
Customer Service
Recommend Dealer
No
Employees Worked With
Jesse Quintero/Josh
November 29, 2021

Would not recommend this dealership. Typical salesman games and only care about making a sale. Left with less than a quarter tank of gas in the new truck I had purchased. I had to bring own tools to take More

by thard9
Customer Service
Recommend Dealer
No
Employees Worked With
Trevor, Javier
November 11, 2021

4Stars would’ve been 5, Need to get help in the service department. Either don’t schedule so many cars each hour or get more help. Long wait time , People standing everywhere nowhere to sit ! To many guest More

by thefab4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kopecky
November 06, 2021

They sold me a new truck without floor mats, they had the floor covered in wrap open so I wouldn’t notice. I called after the purchase and they gave me a month long run around just to tell me to go pound san More

by eranstalkol
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
Nov 09, 2021 -

Centennial Toyota responded

Eran, Thank you for the review. We apologize for any inconvenience. The floor mats included with your 4x4 new vehicle were the upgraded rubber mats instead of the conventional carpeted ones that I think you want. Please contact me to set up a time to come swap you out. You can reach me at 702-942-3837. Thank you so much. Cliff Nauenburg - General Sales Manager, Centennial Toyota.

November 04, 2021

Thanks to mike rachi for making this experience so efficient, hassle free. He was patient, explained everything we need to know about the car. We feel no pressure. Even after the transaction he was ve More

by tanjonel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rachi
Nov 05, 2021 -

Centennial Toyota responded

Thanks for the great feedback! We appreciate you taking the time to review us and for shopping with us. Drive safe!

October 31, 2021

The service representative Jennifer was awesome and the whole team at Centennial Toyota was thoughtful and very informative and really helped me through my issues with my 2001 Toyota forerunner. If I coul More

by jrzink1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Bean
Nov 01, 2021 -

Centennial Toyota responded

Thanks for stopping in! We appreciate your business. Drive safe!

October 31, 2021

I have been coming to this Toyota dealership going on 4 years now and I love it. Great customer service and the workers there make you feel like you are family. Also they know everything about my car and More

by wilson8322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geo
Nov 01, 2021 -

Centennial Toyota responded

Thank you for taking the time to review us! We appreciate you choosing Centennial Toyota and can't wait to see you again.

Nov 01, 2021 -

wilson8322 responded

Your welcome !!!!

October 27, 2021

I took my 2-year-old Rev 4 ( leased through Centennial Toyota), for a failed/dead battery and factory recall fuel pump. I was unfortunately assigned to Carlos Robles for my service appointment. I requeste More

by Ahmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Robles, Andrew, Randall Stone
Nov 01, 2021 -

Centennial Toyota responded

Ahmad, Thank you for the feedback. We’re sorry that you didn’t have a 5-star experience at our service center and for any miscommunication. We’d like to speak with you directly so we can get some more details. Please get in touch with our Service Manager, Randall, at rstone@centennialtoyota.com.

October 26, 2021

It’s a rip off $81 for just a change oil and the adviser Sean is all about the Benjamin More

by glenmet82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Brooks
Oct 27, 2021 -

Centennial Toyota responded

Thank you for the review, Glenmore. We’re sorry you didn’t have a good experience. We are competitive with our pricing in our service center and try to be as upfront as possible when it comes to it. Thank you for stopping in, and we hope you will give us a second chance in the future.

October 25, 2021

Excellent service!! Highly recommended Centennial Toyota. Geo was very professional and courteous, I will forever service my Toyota’s at Centennial Toyota. Thanks!! More

by Jesseleeq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Meixner
Oct 26, 2021 -

Centennial Toyota responded

Thank you for taking the time to review us! We appreciate it. Drive safe and see you again soon!