Centennial Volkswagen

Dallas was the best contact we could have met with and made the entire process so incredibly smooth, and even fun when it can be stressful. Love the car too! made the entire process so incredibly smooth, and even fun when it can be stressful. Love the car too! More

The whole experience was very easy and fast from start to finish. I would highly recommend this dealership. finish. I would highly recommend this dealership. More

Very communicative, and let’s me know when my car needs updates and upgrades. Good customer service as well. updates and upgrades. Good customer service as well. More

David and the service department always do their best, are very professional, helpful, knowledgeable and courteous are very professional, helpful, knowledgeable and courteous More

Sheldon was awesome with the purchase of my vehicle. It was effortless on my behalf I just had to show up It was effortless on my behalf I just had to show up More

Our salesman, Gordon Smith was very friendly and helpful with finding the best vehicle for us. He was not high pressure and just wanted us to be happy with our decision. with finding the best vehicle for us. He was not high pressure and just wanted us to be happy with our decision. More

Great customer service! Carlos is my favorite advisor hes always keeping me updates on my vehicle and always has been helpful with a loner vehicle when needed! Carlos is my favorite advisor hes always keeping me updates on my vehicle and always has been helpful with a loner vehicle when needed! More

I went in for an oil change and to have the suction jet pump recall done on my car. One week after the service I noticed the fuel gauge was not moving, so I got in contact with the dealer and was told pump recall done on my car. One week after the service I noticed the fuel gauge was not moving, so I got in contact with the dealer and was told to bring my car back in for inspection. They confirmed that there was an issue, but that I may need to pay for it myself. I did not agree since that issue came up after my initial service. My service writer told me he would get in contact with other departments to see if they could help. So finally, I leave the dealer and as I’m driving I hear a lot of air coming in, but all my windows were closed. I pull over and find that the technician had not put the backseat in. At this point I’m forced to turn around and head back to the dealer. They apologized and had the seat put back in. Finally, after about a week and a half, an agreement was made and I was called to bring my car back to repair the fuel gauge. After the repair, I turned on my car to leave the dealership and noticed the fuel gauge had moved slightly from half a tank. At this point I don’t trust the technician at all, so I immediately head to a gas station to test it out. Sure enough, the fuel gauge doesn’t move. There I go again turning back around to the dealership. They apologized and asked if I could leave it overnight to have a different technician look at it. The following day it’s finally resolved after several mistakes and going back and forth. After experiencing this situation, I’ve decided not to ever bring my car into this dealership for future repairs and/or maintenance. More

I bring my golf and gti in every year for service. Never had any issues and am satisfied with the service. Never had any issues and am satisfied with the service. More

Hugo takes excellent care of my VW Jetta by providing excellent customer service always. I would recommend Centenniel Volkswagen very high! excellent customer service always. I would recommend Centenniel Volkswagen very high! More