432 Reviews of Centennial Volkswagen - Service Center
Shadiest service department I’ve ever used! We have a 2024 Toas with 2,200 miles on it and can’t even drive it and no loaner car has been offered. Wouldn’t rec this dealership to anyone! We have a 2024 Toas with 2,200 miles on it and can’t even drive it and no loaner car has been offered. Wouldn’t rec this dealership to anyone! More
Update: It's like going to the DMV. There are NO timely updates. You have to chase down the agent for what's happening with your car. No one picks up the phone. In the past I've had There are NO timely updates. You have to chase down the agent for what's happening with your car. No one picks up the phone. In the past I've had good experiences here, but since the ownership change it seems to be doing worse. It's nearly impossible to get someone on the phone, at least for servicing. I called a few weeks ago to see how much it would cost to get a front light bulb replaced, and they said I have to bring it in so they can evaluate it. When I called a Valvoline car center, they said right away it would be $20 to $30. Either the servicing department here was trying to see if they could get a much larger dollar amount, too lazy to look up my car and give me an accurate price, or too incompetent. I'm thinking about going to a different dealership from now on. More
Always great service here probably why our 2013 GTI (Boo Boo) is still Alive & Well. (Shout out to your Maintenance Technicians)! We consider ourselves family here, treated as such we just purchased another Boo) is still Alive & Well. (Shout out to your Maintenance Technicians)! We consider ourselves family here, treated as such we just purchased another brand spanking new 2024 Kings Red GTI Autobahn (Boo Bee). Wife absolutely loves our 2013 so much so she won't drive the 2024 on any regular basis. Life is Good! More
They do not provide the services that I contracted for when I purchased my extended service warranty. We will end up, unfortunately, in court. I will take my business on my other 4 VW cars to another de when I purchased my extended service warranty. We will end up, unfortunately, in court. I will take my business on my other 4 VW cars to another dealership. More