Centereach Hyundai

I had a truly wonderful car-buying experience at Mid-Island. We love our new Santa Fe! Everyone I dealt with went above and beyond with their customer service. I was dealing with humans rather th Mid-Island. We love our new Santa Fe! Everyone I dealt with went above and beyond with their customer service. I was dealing with humans rather than money hungry savages (no offense intended to sales-folk in general). They took their time in answering my questions and even went out of their way to help get the car home -- after the sale was complete. I will recommend John, Ray and the Mid-Island team to everyone I know. More

I don't know what I ever did to these people except try to buy a car. After two failed attempts to see a car they advertised, I was finally on my way to a test drive when John Clemente intercepted my s try to buy a car. After two failed attempts to see a car they advertised, I was finally on my way to a test drive when John Clemente intercepted my salesman, Ray sweet and took our dealer plates to a couple who arrived long after I did. Never has a dealership been so rude to me before a purchase. for what it's worth, I am 47, arrived in a Lexus and had researched the car extensively. The chance of this deal working out for Ray Sweet was pretty high. I'm guessing John Clemente wanted to take the commission from Ray Sweet? If I were Ray Sweet I think I would look for employment elsewhere. Too many respectable dealerships around to get kneecapped by your manager like this. Also - too many other used car dealerships to deal with this as a customer. The worst. More

we recently purchased a used truck from the dealership, and had a couple of issues with it, but the employees at mid island did everything to fix the problems including supplying me with a rental car while and had a couple of issues with it, but the employees at mid island did everything to fix the problems including supplying me with a rental car while they fixed the issues. A great experience from start to finish. Would recommend them to anyone. More

Great Guy Peter we will be back for our next purchase in a few years. We look forward to dealing with you & Hyundai again. Thank you Hilary & Marcella a few years. We look forward to dealing with you & Hyundai again. Thank you Hilary & Marcella More

Great car at a great price. This is the third Hyundai from this dealership. Phil took very good care of us, taking time to get the car we wanted at the price we wanted. from this dealership. Phil took very good care of us, taking time to get the car we wanted at the price we wanted. More

My husband and I went into Mid Island and Peter took very good care of us. He is very down to earth and made us feel very comfortable. Not the way one usually feels when dealing with a salesman. He took us s good care of us. He is very down to earth and made us feel very comfortable. Not the way one usually feels when dealing with a salesman. He took us step by step, made everything crystal clear and was very patient with us. Michael helped smooth things out with the price which made us extremely happy - well they both did! Branden took me inch by inch over the car explaining everything to me on the inside. Everyone was very nice and patient and we got an awesome car! More

My son and I went in last week to purchase a Honda Civic EX. We put down a deposit on the car and applied for financing. We were informed that we were approved the next day. We were scheduled to come int EX. We put down a deposit on the car and applied for financing. We were informed that we were approved the next day. We were scheduled to come into the sign our papers and pick up our car on Monday July 22nd. We had to correct an issue with our insurance card showing our previous address which they required to be updated. I called Tuesday and Wednesday leaving voice mail messages for our financial rep Howard to make another appointment to come in and pick up the car. He did not contact me until Thursday because he said he was off Wednesday. I wasn't sure we were going to be able to come in Thursday evening but I said we would try. Due to other commitments we did not make it in on Thursday. I called Friday to connect with Howard and he was already gone for the day. The front desk told us he would be in Saturday after 11am. My son and I came in with our paperwork on Saturday afternoon to discover that his car was sold the night before to someone else. I AM LIVID! We never received any follow up from either of our two sales people John Clemente and Sam Greene. It was never mentioned to us that if we did not come in within a certain time frame that the car would be put back into inventory. I would have requested to work with someone else instead of Howard who was unavailable to fit our schedule. I spoke with the General Sales manager Josiah Behlen. NO ONE EVER EVEN APOLOGIZED TO US about the extremely unprofessional manner in which we were treated. My son went back today to request a refund. They left him in the waiting area for over 20 minutes. When he went back to the desk to inquire about getting assistance, he was told NO ONE was available to help him. I am sure that they wouldn't make a new prospect wait and ignore their customer. DON'T BUY FROM THESE UNPROFESSIONAL UNCARING PEOPLE. We are finding out now that we are not the only ones they did this to. More

Well just to say this is my second new car bought at this dealership in a year and a half, My salesman was Abe he was awesome, not only did he give me a great deal but we talked about other things then just dealership in a year and a half, My salesman was Abe he was awesome, not only did he give me a great deal but we talked about other things then just cars, the car was for my wife who just came from an SUV Abe told her the differences between the two and the extra features the new car had over the old one.all so had the pleasure to talk to Pete who all so helped us. then after Abe it was off to finance, yep i know what your thinking here comes the evil, Well in finance i dealt with Howard. he took a lot of time explaining our purchase and found a better way to finance our car, it was well past closing time but yet instead of rushing us out he helped us out. just want to say thanks to all the folks we met down there. oh yea i forgot to mention their service department. only one word. AWESOME. Thanks all at MID ISLAND HYUNDAI Robert K. , More

visited many dealers the day i decided to get car and after speaking with john and how he dealt with me there was no way i could go anywhere else. Honesty, a good ear and not talking down to me and telli after speaking with john and how he dealt with me there was no way i could go anywhere else. Honesty, a good ear and not talking down to me and telling me i should choose a different car really helped me choose this dealer. I will be doing business here only! thank you so much guys for being honest and helpful and for having a great car for me to purchase. More

After a few hiccups when I picked up my new Hyundai Elantra, Ana Lopez offered me four car detail services. I e-mailed her a few weeks before my first scheduled oil change to set it up, letting her kno Elantra, Ana Lopez offered me four car detail services. I e-mailed her a few weeks before my first scheduled oil change to set it up, letting her know I needed to have my car back by a certain time. She confirmed the appointment with me and I thought everything would be good. When I arrived, Elwin helped me. I told him I was there for an oil change and a free car detail. He said that would take a long time. I asked how long, and he responded by asking what time I needed the car. I told him 11, the absolute latest was 12 noon. He indicated 11 on my paperwork. He also told me that I needed to get some piece of paper from Ana. I had to go into the showroom, in the middle of their sales meeting, and ask someone about it. They said they would tell Ana. Then Elwin said he would just talk to her later. Why didn't he say that before? So I called the dealer at 11:15, and was told Elwin would call me when it was done. I called again at 12:15, and left a message since noone answered. I called a third time at 12:45, and was told that it was still being serviced, and still needed to be washed, that it would take no more than 30 minutes. I told the girl I would be there at 1 and my car needed to be ready. I arrived at 1:15, and saw my car still being serviced, but by the time Elwin came in, my car was driven away. Elwin acted surprised that it was now 1:20, and the paperwork said 11. He went to check on it and said it was being vacuumed, and would still be another 20 minutes. I was very upset, being late for an appointment. I told him I needed my car, and he just said well, its not done and moved on to another customer. I asked if it would be ready by 1:45, and he assured me it would be, if not sooner. I sat in the waiting room until 1:50! I signed the paperwork and was given the keys, but not told where my car was. Elwin went to get it and when he brought it over, I was even more upset. The car had barely been vacuumed and absolutely not washed in any way. There was still bird poop on the window. When I questioned Elwin, he said they could take it in the back and clean that again. I refused that because at that point, I was two hours late. So basically, it took them 5 1/2 hours to finish an oil change, which wasn't even complete since a complimentary car wash is supposed to be included with an oil change. I guess I will not be asking for my remaining car detail services. No real loss on my part, but I hope my future service appointments are a better experience. That long for an oil change is unacceptable. More