
Centereach Hyundai
Centereach, NY
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Kind,considerate & patient staff I drove my 2004 Elantra in for repairs but it had significant damage to the body.The salesperson was sympathetic & helped me trade it in for a new car I drove my 2004 Elantra in for repairs but it had significant damage to the body.The salesperson was sympathetic & helped me trade it in for a new car within my price range.Will Arons is a great salesman.I never felt pressured to buy anything I wasn't interested in.He was very helpful & knowledgeable. More
Best Hyundai Dealership This is the 4th Hyundai vehicle that we have purchased/leased in our family. This is the first time we went to Mid-Island and it was by far the best This is the 4th Hyundai vehicle that we have purchased/leased in our family. This is the first time we went to Mid-Island and it was by far the best experience we had. Lajune was extremely professional and helpful to us. The knowledge she has was so evident to my husband and I. And I would also like to thank Miguel for the way he explained all the finance paperwork that I had to sign! I would highly recommend Lajune and this dealership in a heartbeat to family and friends! More
Helpful Very informative and helpful. Eager and willing to get me into a new car! Considerate and willing to negotiate and with my price range! Hola intregrit Very informative and helpful. Eager and willing to get me into a new car! Considerate and willing to negotiate and with my price range! Hola intregrity More
Delivered damaged dangerous car Review updated 2/25/2018 Although my service experience with my 2 new high end Hyundai’s has been horrible, sales manager Super Man Rick Skillman s Review updated 2/25/2018 Although my service experience with my 2 new high end Hyundai’s has been horrible, sales manager Super Man Rick Skillman stepped up and resolved this issue. Thank you Rick for being more than just a typical car salesman. The vehicle in question is a 2017 Hyundai Santé Fe Limited Ultimate with a sticker purchase price of $42,000.00 that was purchased (leased) in October of 2017. During the test drive on a rainy day it was discovered that the dealer did not remove the guards from the wiper blades causing a deep 12-18 inch scratch in the windshield. Against my better judgment I accepted delivery of the vehicle with the promise from the dealer that the windshield would be replaced. After months of calling about the windshield and getting no response from Mid Island Hyundai I finally was told the windshield would be fixed and I scheduled an appointment to do so at my first service in February of 2018. Well in typical form of horrible customer service and incompetence the dealer (Mid Island Hyundai) denied any knowledge of a windshield repair and said that I would have to make an appointment with their “specialist” who would inspect the windshield and determine if replacement or repair is necessary. This “specialist” does not work at or for the dealership and is only available at certain times. I have made several phone calls since that day to the dealership, that in typical fashion have not been returned. And needless to say I have never been contacted by “the specialist”. The purpose of this email is to inform Hyundai and Mid Island Hyundai that because of your negligence and lack of response, I am deeming this vehicle “unsafe to operate” because of the vision distraction caused by the damaged windshield. As this is my only vehicle and it is my only source of transportation and income, I am forced to continue to operate this vehicle under potential unsafe conditions until such time that Mid Island Hyundai or Hyundai intervene and perform the necessary repairs. Additionally, by copy of this email I am informing Hyundai Motor Finance that I Will cease making any further payments based on the fact that Mid Island knowingly and willingly delivered an unsafe vehicle that is questionable if it would have legally passed the New York State motor vehicle inspection process. And needless to say, I will hold Mid Island Hyundai and Hyundai USA 100% responsible for any damages to the vehicle or the vehicles occupants caused from the unsafe conditions caused by the damaged windshield. In closing I must admit that I was warned about doing business with this dealership, their horrible service department tactics are well document amongst friends and the public. And It is of no surprise to me to understand why Hyundai’s 2017 sales in the United Sates were off by more than 30%. It is the culture that is bread from a manufacturer to allow the dealerships that represent them to treat their customers like garbage and put their safely in jeopardy. I will give you a reasonable 72hr time period to respond before taking this issue further. More
I love my ride! Sonny was awesome! He really wanted me to be completely happy with my choice. I will be recommending him to all who ask about my beautiful electric bl Sonny was awesome! He really wanted me to be completely happy with my choice. I will be recommending him to all who ask about my beautiful electric blue Hyundai! Thanks again. More
lease 2018 sonata Lajune was very helpful and professional through the whole process , and was very knowledgeable of the product, the different models and features of t Lajune was very helpful and professional through the whole process , and was very knowledgeable of the product, the different models and features of the vehicles. She answered any questions that I had in a professional manner. She also helped me make my decision very easy. I would highly recommend her to my family and friends. More
Polite efficient salesman We were given prompt service when we came in to turn in our lease and look for something new. All options were explained and we decided to lease a lar We were given prompt service when we came in to turn in our lease and look for something new. All options were explained and we decided to lease a larger vehicle than our previous one, Will Arons was very knowledgeable and steered us in the right direction. It was a pleasure as always at Mid Island Hyundai. More
Simply the best Ian my service advisor was professional and courteous took my car in at 830 as promised wam bam 920 out of there! See ya great experience thankyou Ian Ian my service advisor was professional and courteous took my car in at 830 as promised wam bam 920 out of there! See ya great experience thankyou Ian and the Middle Island Team !! More
Straightforward and accommodating. We greatly appreciated the time Will Arons and others gave us. They truly listened to our concerns and met our expectations in a very straightforward We greatly appreciated the time Will Arons and others gave us. They truly listened to our concerns and met our expectations in a very straightforward way. There were no unpleasant surprises. We didn't feel pressured or rushed with our decision. This is our third time leasing a vehicle with this dealership. I have been satisfied with all dealings. More
Excellent Very accommodating and efficient courteous I would recommend this dealership to any one who is looking for a vehicle Francisco my salesman was very ni Very accommodating and efficient courteous I would recommend this dealership to any one who is looking for a vehicle Francisco my salesman was very nice and very friendly More