Central Cadillac
Cleveland, OH
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Knowledgeable and friendly The service was very friendly and I like my new service manager. The only thing is I had to rent a car for 3 days which added $200 to the cost of my The service was very friendly and I like my new service manager. The only thing is I had to rent a car for 3 days which added $200 to the cost of my repairs. My car is older; you used to give me a courtesy car but that was discontinued if your car is not under warranty. I am used to getting my car back the same day most of time, or a few times the next day. But this will not keep me from coming back because I think the quality of your service can be counted on, and if something is ever not quite right, the service manager usually makes it right. More
Quick, courteous, professional!!! Great service!! Very accommodating staff in EVERY aspect of the experience. Upon arrival I was professionally greeted and taken through the service pr Great service!! Very accommodating staff in EVERY aspect of the experience. Upon arrival I was professionally greeted and taken through the service procedure. The service manager and rental agent were two of the most genuine people I have dealt with in a long time. Keep Up The Great Work!!! More
Excellent sales experience I've been getting cars at Central Cadillac for over 30 years. I've always been completely satisfied with my experience the sales staff especially Ann I've been getting cars at Central Cadillac for over 30 years. I've always been completely satisfied with my experience the sales staff especially Anna Maria Masterson has been excellent. I've always gotten great service and good results with Central Cadillac. More
Efficient & ready to go Great dealership, friendly & accessible to all. Open to help with sufficient answers to all questions. Up to date with technology and amenities. Easy Great dealership, friendly & accessible to all. Open to help with sufficient answers to all questions. Up to date with technology and amenities. Easy to schedule appointments. Quickly taken care of, car washed & ready to go! More
ALWAYS AWESOME FROM DATE OF LEASE TIL NOW THE STAFF IS ALWAYS CONSISTANT, PLEASANT, FRIENDLY. kEN IS GONE HOWEVER, IF HE WERE STILL THERE HE WOULD BE INCLUDED. I H FROM DATE OF LEASE TIL NOW THE STAFF IS ALWAYS CONSISTANT, PLEASANT, FRIENDLY. kEN IS GONE HOWEVER, IF HE WERE STILL THERE HE WOULD BE INCLUDED. I HAD MY VEHICLE IN FOR THE BRAKES WHICH IM TOLD THERE IS NO SOLUTION, THIS WAS NOT EXPECTED. More
The deal The sales rep. was fantastic involved from the start to the end of the transaction. I was able to follow is judgement and that helped. The sales rep. was fantastic involved from the start to the end of the transaction. I was able to follow is judgement and that helped. More
CT6 Sport I've owned new Cadillacs for about 20 years. Central always takes good care of me. Every one is friendly and professional. The paper work was easy I've owned new Cadillacs for about 20 years. Central always takes good care of me. Every one is friendly and professional. The paper work was easy and the explanation of features was most helpful on the new CT6 More
Bill Marsh was great! Your DETAIL DEPT worse i ever saw!!! My car was FULL of TAR!. Ths car was bought and sold with out deailing it at all. I would never buy again Bill Marsh was great!!!!!!!!!!!!!!!! My car was FULL of TAR!. Ths car was bought and sold with out deailing it at all. I would never buy again Bill Marsh was great!!!!!!!!!!!!!!!! More
Patient, Professional and Informative I was undecided between buying a certified pre-owned XTS and a new one. Anna Maria walked me through the choices and was VERY helpful and patient. On I was undecided between buying a certified pre-owned XTS and a new one. Anna Maria walked me through the choices and was VERY helpful and patient. Once I decided on a new car, she was persistent in trying to find me exactly the car I wanted with the features I desired. On the day I picked the car up, she spent over an hour with me explaining all the features of my car and even helped me with set-up. I have recommended her to two of my friends who are considering Cadillac after seeing mine. More
AMAZING I want to thank my new “home” dealership for a excellent experience for my car! Curt, Joe and the whole staff are awesome! All my needs were met and I I want to thank my new “home” dealership for a excellent experience for my car! Curt, Joe and the whole staff are awesome! All my needs were met and I will recommend this dealership. Also, I will be coming there for all my maintenance! I’m so happy I met this staff. This was my first car purchase on my own and they were so helpful! More
