4 Cadillac Dealers near 44115near 44115

Everyone I worked with thought my purchase was so - eddiekoshar

Everyone I worked with thought my purchase was so friendly, knowledgeable, and helpful in every way possible! Gloria was hands down the best salesperson I’ve ever worked with in my life. I never felt pressured and I truly felt like she had my best interest in mind from the very beginning. Also, Bri from finance was incredibly knowledgeable and made me feel very confident and comfortable in such a big purchase! She took her time to answer every question I had, and made everything very clear throughout the entire process! Due to these two people and their fantastic customer service, I will recommend Classic Cadillac to everyone I know!

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My family and I had the pleasure of working with a very - Tomhocutt

My family and I had the pleasure of working with a very nice young lady by the name of Cecily. I came in to look at Ford transit cargo vans that would be suitable for my vending business. I ended up with a 2023 Ford transit 250 which I took delivery on today. When I went to test drive it a check engine light came on which both the mechanic at your facility and the mechanic that I took it to for a free purchase inspection attributed to having sat without being driven for a long period of time. When I called back to speak to Cecily and discuss some logistical details on Monday, she informed me that the check engine light came back on and she took it to the Ford dealer who determined that the reason for the check engine light coming on, was due to the fact that a mouse had chewed the wiring harness. As I understand that the wiring harness was not covered under the factory warranty, but your facility went ahead and covered the cost of replacing the whole wiring harness. On the drive home no check engine lights came on. Here’s hoping I can make it to 200,000 miles in this thing.

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Steve Newman was very helpful in the transaction. - lochandeodath

Steve Newman was very helpful in the transaction. Disappointed on the trade of my 2025 EV equinox

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Our experience at Crestmont Cadillac was the worst of the - 216brownsfan

Our experience at Crestmont Cadillac was the worst of the three new-vehicle purchases we made in 2025, and it wasn’t even close. I’m sharing this so others can go in with their eyes open. During the buying process, we explicitly told the salesperson that we did not want the Excess Wear & Tear coverage. Despite that, when my wife went in alone to sign the paperwork, the coverage was slipped in anyway. She wasn’t walked through the documents, wasn’t told what she was signing, and was simply told “sign here” over and over. This was completely different from our other two dealership experiences this year, where finance staff took the time to explain every signature. The next day, when I reviewed the paperwork and saw the coverage we had declined, we immediately called to have it removed. That’s when the real frustration began. No one returned our calls — not the salesperson, not the sales manager, not even after I left a message for the general manager. The only times I ever spoke to anyone were the rare moments when someone happened to pick up before checking caller ID. It took two months of persistence before the refund finally went through. The whole situation left us feeling like the dealership took advantage of the fact that my wife was signing alone. I’m choosing my words carefully here, but I’ll say this: some customers may want to be especially cautious about how they’re treated during the signing process. We love the vehicle, but we will never return to Crestmont Cadillac. If you decide to buy here, read every page, slow the process down, and don’t assume they’re being transparent just because they act like they’re in a hurry.

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