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Central Chevrolet

West Springfield, MA

Overview
Employees
Reviews
Vehicles
4.8
378 Reviews
We are a Family owned business with almost 60 years of Experience. We pride ourselves for having competitive pricing and Outstanding Customer service. These prices may reflect Current and National Incentives. Please Contact us for more information or visit our website @ http://www.centralchevyauto.com for Up to Date Pricing and Discounts!
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675 Memorial Ave

West Springfield, MA

01089

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Showing 378 reviews

February 22, 2023

Exceptional service, knowledgeable employees, willing to go the extra mile for customers. Explained how to maximize dealer incentives. More

by afdice63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Maloney
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May 27, 2026 -

Central Chevrolet responded

Thank you for your thoughtful feedback! We’re delighted you experienced exceptional service and found our employees both knowledgeable and committed to going the extra mile. It’s great to know you appreciated the clear explanations about maximizing dealer incentives. Your satisfaction is very important to us, and we look forward to helping you again whenever you need us!

February 20, 2023

Staff was very helpful and friendly. They were all very respectful. Would recommend to others. More

by Bazer29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Benton
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May 27, 2026 -

Central Chevrolet responded

Thank you for sharing your experience! We’re glad to hear our staff was both helpful and friendly, and that you felt respected throughout your visit. Your willingness to recommend us to others means a great deal, and we’re always here to ensure you have a positive experience every time you visit.

February 18, 2023

Complete, comprehensive, friendly, professional, timely , competent coordinated service from all staff personnel.All my needs were met. Work well done on my vehicle. I expect nothing less from Central Chev More

by gigi418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Max Kevin billing staff
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May 27, 2026 -

Central Chevrolet responded

Thank you for your detailed feedback! We’re so pleased to hear you received comprehensive, friendly, and professional service from our entire team, and that all your needs were met in a timely and coordinated manner. It’s wonderful to know the work on your vehicle met your expectations and that you recognize our commitment to delivering exactly what we promise. Your trust and confidence in Central Chevrolet truly mean a lot to us!

February 17, 2023

Every salesman that could help out and assist the new salesman that we had was wonderful and fantastic our salesman was new but asked questions and learned from all the other salesmen who were very willi More

by krazykevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Benton, Tim Giacalone, Ryan Trease, Pierre Beauchamp, Melissa Losito
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May 27, 2026 -

Central Chevrolet responded

Thank you for sharing your thoughtful feedback! It’s wonderful to hear that our team worked together to support your new salesman, making sure you felt taken care of throughout the process. We’re glad you found everyone to be professional, polite, and friendly, and that you never felt rushed. Your continued loyalty—choosing Central Chevrolet for all your trucks and now convincing your wife to join the Chevy family—means so much to us. We truly appreciate your trust, and we’re honored you even chose us for your Honda’s service!

February 16, 2023

I have been leasing from Central Chevrolet for quite a few year's now. Before that I purchased my vehicles from Central for many years. It feels so....good to know that no matter what I go there for, I am More

by June Quinn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed O'Grady, Finance, Myles Sattler, Leasing, Kevin Barzola, Service
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May 27, 2026 -

Central Chevrolet responded

Thank you so much for your heartfelt feedback, June! We’re honored to have earned your trust and loyalty over the years, both with leasing and purchasing your vehicles. It’s wonderful to know you always feel welcome and appreciated by our team—our goal is to make every visit, whether for sales or service, a positive experience. Your kind words mean a great deal to all of us at Central Chevrolet, and we look forward to seeing you for many more years to come!

February 15, 2023

Service was spectacular as always. Central has come a long way in the ever changing service experience. Keep it up guys! More

by chris.bovino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barzola, Terry Maille
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May 27, 2026 -

Central Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our service spectacular as always and appreciate the progress Central has made in adapting to changing service expectations. Your encouragement means a lot to our entire team, and we’re committed to keeping up the great work for you in the future!

February 14, 2023

For the first time, I didn't feel like I was pressured into buying a vehicle. Robert Goodreau was a pleasure to work with. He was friendly, kind and down to earth. The entire process was easy and effortle More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goodreau
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May 27, 2026 -

Central Chevrolet responded

Thank you for your kind words, Cheryl! We’re so pleased to hear that you felt no pressure during your purchase and that Robert Goodreau made the experience friendly, kind, and down to earth. It’s great to know the entire process was easy and effortless for you. Your comfort and satisfaction are important to us, and we hope you enjoy your new vehicle!

February 14, 2023

Just a wonderful experience with salesman Eddie Benton. All staff made this buying experience super easy and hassle free. More

by cromwellmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Benton
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you so much! We're thrilled to hear that Edward Benton took great care of you during your vehicle purchase visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

February 10, 2023

Was a late appointment, and I was out of there earlier than expected. service was great. More

by plmachine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
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May 26, 2026 -

Central Chevrolet responded

Thank you so much! We're thrilled to hear that our team took great care of you during your service visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

February 08, 2023

Alexandra was very friendly and kept me informed on how long my oil change/tire rotation/multipoint inspection would take, as well as asking if I wanted to also have my air filter replaced as recommended b More

by Linda
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
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May 26, 2026 -

Central Chevrolet responded

Linda, thank you for the kind words! We'll be sure to pass your compliments along to Alexandra — they're a real asset to our team. At Central Chevrolet in West Springfield, we work hard every day to make sure every oil change, tire rotation, and multipoint inspection is smooth, transparent, and pressure-free. We're so glad we hit the mark for you.

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