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Central Chevrolet

West Springfield, MA

4.8
378 Reviews
We are a Family owned business with almost 60 years of Experience. We pride ourselves for having competitive pricing and Outstanding Customer service. These prices may reflect Current and National Incentives. Please Contact us for more information or visit our website @ http://www.centralchevyauto.com for Up to Date Pricing and Discounts!
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675 Memorial Ave

West Springfield, MA

01089

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Showing 378 reviews

June 03, 2026

My interactions with Central Chevrolet have always been excellent. I have always appreciated when I go in to browse for a vehicle I am not immediately pounced upon. I have found that there is not a "high-p More

by Nancy Hoffenberg Tirozzi
Recommend Dealer
Yes
Employees Worked With
Edward O'Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Central Chevrolet responded

Wow, thank you Nancy! Reviews like this are exactly why we love what we do. Ed O'Grady and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

June 03, 2026

Edward O'Grady is fantastic and has helped me out a lot throughout the years, I love the dealership for all the different Vehicles it has and the service department is great..! More

by joeogrady65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward O'Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Central Chevrolet responded

Thank you so much, Joe! We're thrilled to hear that Ed O took great care of you during your vehicle purchase visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

June 03, 2026

Customer friendly and very easy to work with. I've been doing business with central for a long time. And will continue to do so in the future. More

by Steven Lachowetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward O'Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessika Gmachowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Central Chevrolet responded

Steven, thank you for the kind words! We'll be sure to pass your compliments along to Ed O and Jess G — they're a real asset to our team. At Central Chevrolet in West Springfield, we work hard every day to make sure every service visit is smooth, transparent, and pressure-free. We're so glad we hit the mark for you.

June 03, 2026

Eddie has always help me get the best deal possible! He answered all my questions and is very knowledgeable about his vehicles ! A great asset to Central Chevrolet. Thanks Ed . More

by romo2z
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward O'Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Goodreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Central Chevrolet responded

Wow, thank you! Reviews like this are exactly why we love what we do. Ed O, Bobby G, Pierre B, and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

June 03, 2026

I always have the best service, and easy process when buying cars here. I have bought 8 cars since 1997 and will never go any where else More

by kevin.malloy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward O'Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessika Gmachowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Montone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa losito
Jun 04, 2026 -

Central Chevrolet responded

Thank you so much, Kevin! We're thrilled to hear that Ed O, Jess G, and Guy M took great care of you during your vehicle purchase visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

May 10, 2025

We were shopping for a vehicle for my daughter, and we visited at least 5 dealerships in the Boston area. Central Chevy had the car we were looking for, so we drove to West Springfield. We worked with Tim More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Giacalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Central Chevrolet responded

Wow, thank you Steve! Reviews like this are exactly why we love what we do. Tim and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

March 25, 2024

Dealer told me service was performed and completed when in reality they did not do the service. Had a recall and had my truck in Twice for service regarding the recall; first visit to confirm it needed the More

by David Street
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
May 26, 2026 -

Central Chevrolet responded

We're sorry to read this, David Street, and we sincerely apologize that your visit to Central Chevrolet fell so far short of your expectations. We never want any customer — from West Springfield, Springfield, Holyoke, or anywhere else we serve — to leave feeling this way. We would appreciate the chance to speak with you directly and understand exactly what happened. Please call us at 413-781-3400 and ask for our manager. We're listening and we want to make this right.

December 06, 2023

Bobby worked with me to get the truck I wanted. He was very respectful of my wishes and communicated very clearly. I would highly recommend him to any of my friends. More

by MPZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Goodreau
May 26, 2026 -

Central Chevrolet responded

Thank you so much! We're thrilled to hear that Bobby took great care of you during your vehicle purchase visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

September 02, 2023

Bought a car here in 2015, used the service department for 8+ years. Positive experience from first contact with sales until the last service I got. If Chevy still made sedans I would have bought my nex More

by SP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Healy
May 26, 2026 -

Central Chevrolet responded

Thank you so much, SP! We're thrilled to hear that Joe Healy took great care of you during your vehicle purchase visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

August 20, 2023

This dealership has always been good to me. Their comfortable lounge with coffee and convenient vending machines have helped passing the time easier. Free internet is nice also. More

by rbyers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Montone
May 26, 2026 -

Central Chevrolet responded

Wow, thank you! Reviews like this are exactly why we love what we do. Guy M. and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!