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Central Chevrolet

West Springfield, MA

Overview
Employees
Reviews
Vehicles
4.8
378 Reviews
We are a Family owned business with almost 60 years of Experience. We pride ourselves for having competitive pricing and Outstanding Customer service. These prices may reflect Current and National Incentives. Please Contact us for more information or visit our website @ http://www.centralchevyauto.com for Up to Date Pricing and Discounts!
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675 Memorial Ave

West Springfield, MA

01089

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Showing 378 reviews

June 28, 2023

The service on the car was well done and also completed in a timely manner. The staff is very professional. More

by rcsteele6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't recall
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May 26, 2026 -

Central Chevrolet responded

Wow, thank you! Reviews like this are exactly why we love what we do. The entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

June 24, 2023

Prompt polite Willing to move things around or explain why they didn't get done and reschedule. big time I'll always try to get me a loan or vehicle. The service manager as 1ofthebest More

by Trailsign
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan
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May 26, 2026 -

Central Chevrolet responded

Thank you so much! We're thrilled to hear that Brian took great care of you during your service visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet! 🙏

June 20, 2023

We had a great experience, Ryan was very helpful and guided us throughout the process, thanks More

by EHudson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 26, 2026 -

Central Chevrolet responded

Thank you for your feedback! We’re glad to hear you had a great experience and that Ryan was very helpful, guiding you through each step of the process. At Central Chevrolet in West Springfield, we’re committed to making your car-buying journey smooth and enjoyable. Thanks again for choosing us!

June 20, 2023

Accommodating, friendly, personable, attentive, overall happy with service provided from start of sale to delivery. More

by dawnsammon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Goodeau
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May 26, 2026 -

Central Chevrolet responded

Thank you for your feedback! We’re happy to hear you found our team accommodating, friendly, personable, and attentive throughout your entire experience—from the start of the sale to delivery. We’ll be sure to pass along your kind words to Robert G. and the rest of our staff at Central Chevrolet in West Springfield. Your satisfaction means a lot to us!

June 19, 2023

Central was the best. Eddie Benton was the best. It was a pleasure buying my new vehicle from a group of friendly folks. Frank. More

by fjszela
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Benton
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Jun 19, 2023 -

fjszela responded

Sorry, This response was written by mistake. It was intended for another Dealership Review out of Brockton, Mass. Cenrtral was the best. Eddie Benton was the best. Frank.

June 10, 2023

Only been there a few times,never had any problems. Everyone is always very courteous More

by twdwrw22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian the mechanic
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May 26, 2026 -

Central Chevrolet responded

Thank you so much! We're thrilled to hear that Brian took great care of you during your service visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

June 06, 2023

eddy was a great salesman and he answered all the questions i had about the truck and everyone there very friendly More

by mamajo50!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
eddy
Report | Print
May 26, 2026 -

Central Chevrolet responded

Wow, thank you! Reviews like this are exactly why we love what we do. Eddie and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

June 03, 2023

Liked the service that was provided and didn’t have to wait too long to get my vehicle back . I appreciate that. More

by garattid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 26, 2026 -

Central Chevrolet responded

Thank you so much! We're thrilled to hear that Chris took great care of you during your service visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

June 03, 2023

This was by far the best car buying experience I have had! No pressure or hard sell. My sales person Tim Giacalcone was very knowledgeable, courteous and answered every question I am from lower Fairfiel More

by sjlup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Giacalone
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May 26, 2026 -

Central Chevrolet responded

Thank you for the kind words! We'll be sure to pass your compliments along to Tim G. — they're a real asset to our team. At Central Chevrolet in West Springfield, we work hard every day to make sure every car-buying experience is smooth, transparent, and pressure-free. We're so glad we hit the mark for you.

June 01, 2023

Great customer service. Lee was awesome. It was the best experience I have ever had purchasing a car. More

by Roxie826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Maloney and Kathy Jones
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May 26, 2026 -

Central Chevrolet responded

Wow, thank you Roxie! Reviews like this are exactly why we love what we do. Lee, Kathy and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

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