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Central Chevrolet

West Springfield, MA

Overview
Employees
Reviews
Vehicles
4.8
378 Reviews
We are a Family owned business with almost 60 years of Experience. We pride ourselves for having competitive pricing and Outstanding Customer service. These prices may reflect Current and National Incentives. Please Contact us for more information or visit our website @ http://www.centralchevyauto.com for Up to Date Pricing and Discounts!
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675 Memorial Ave

West Springfield, MA

01089

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Showing 378 reviews

May 03, 2023

The purchase of my new truck went very well. The truck is great. My only issue is with General Motors because they have decided not to provide an owners manual in print and after spending $60,00 More

by gspinkham
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Benton
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May 27, 2026 -

Central Chevrolet responded

Wow, thank you! Reviews like this are exactly why we love what we do. Eddie Benton and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

May 02, 2023

Tim was great. He went above and beyond to ensure we had a stress free experience. More

by Elizabeth Benoit
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Giacalone
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May 27, 2026 -

Central Chevrolet responded

Thank you so much Elizabeth Benoit! We're thrilled to hear that Tim G took great care of you during your vehicle purchase visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

May 02, 2023

Great experience with the sales department. No pressure and worked hard to get a deal done. More

by jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Maloney
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May 27, 2026 -

Central Chevrolet responded

Thank you, Jim! We're really glad your vehicle purchase at Central Chevrolet went well overall, and we appreciate you taking the time to share your experience. We always strive for that full 5-star experience for every customer in West Springfield and beyond — if there's anything specific we could have done better, please don't hesitate to reach us at 413-781-3400. We'd love the chance to make it right and earn your full confidence next time!

April 06, 2023

Great service all around! We were very happy with the speed of everything and the customer service we had. More

by nshibley79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Camerota
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May 27, 2026 -

Central Chevrolet responded

Thank you for the kind words! We'll be sure to pass your compliments along to Mike C — they're a real asset to our team. At Central Chevrolet in West Springfield, we work hard every day to make sure every car-buying experience is smooth, transparent, and pressure-free. We're so glad we hit the mark for you.

March 31, 2023

Excellent experience purchasing my new Corvette. All the staff at Central Chevrolet are professionals and are there to help and answer questions. I would highly recommend Central for your next purch More

by JACIE MESHEAU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed O'Grady, Pierre Beauchamp
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May 27, 2026 -

Central Chevrolet responded

Wow, thank you Jacie Mesheau! Reviews like this are exactly why we love what we do. Ed O'Grady, Pierre Beauchamp and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

March 24, 2023

The Service went out of their way to perform a Major Repair on my Sierra!! Brian got me a rental car while he sourced and installed a new engine and radiator, (all under Warranty)!! He paid attention t More

by Blubberbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Deraleau
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May 27, 2026 -

Central Chevrolet responded

Thank you so much! We're thrilled to hear that Brian Deraleau took great care of you during your service visit. Comments like yours mean the world to our team here at Central Chevrolet in West Springfield. We've been proudly serving drivers across Western Massachusetts and Greater Hartford for over 55 years, and it's customers like you that make it all worthwhile. We look forward to seeing you again — whether it's for your next service visit or your next Chevrolet!

March 21, 2023

Very good communication with what they were going to do and time it would take. Work was completed on time and without any surprises More

by pwilson1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry
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May 27, 2026 -

Central Chevrolet responded

Wow, thank you! Reviews like this are exactly why we love what we do. Henry and the entire team at Central Chevrolet are dedicated to making every visit — from routine service to buying a new Silverado, Equinox, or Traverse — as easy and enjoyable as possible. We're proud to be West Springfield's #1 Chevrolet dealer and grateful for customers like you. Hope to see you back soon!

March 18, 2023

Every member of the staff was excellent. Bob Goodreau was top notch! Working with Bob will make me a repeat customer More

by Michaelniemiec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goodreau
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May 26, 2026 -

Central Chevrolet responded

Thank you for sharing your experience! We’re delighted to hear that every member of our staff was excellent and that Bob Goodreau stood out as top notch. Knowing that working with Bob has inspired you to return as a repeat customer means a lot to us. At Central Chevrolet in West Springfield, we strive to provide exceptional service from start to finish. Thank you for choosing us for your used Chevrolet purchase—we look forward to welcoming you back for future visits!

March 17, 2023

Working with our sales person was easy and he explained everything very well. The paperwork side was easy and simple to follow. Overall was very easy to purchase the car we wanted. More

by Liberty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee was our sales person
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May 26, 2026 -

Central Chevrolet responded

Thank you for taking the time to share your feedback! We’re so glad to hear that working with Lee made your car-buying experience easy and straightforward. It’s wonderful that everything was explained clearly and that the paperwork process was simple and hassle-free. At Central Chevrolet in West Springfield, we aim to make purchasing your new car as smooth as possible. Congratulations on your new Chevrolet, and thank you for choosing us!

March 13, 2023

Purchased a new vehicle and got a fair deal, Tim did a great job. After waiting two weeks, contacted them about the refund of the registration over payment that is common (not a large amout) and they rep More

by thomas.adams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
May 26, 2026 -

Central Chevrolet responded

Thank you, Thomas Adams! We're really glad your vehicle purchase at Central Chevrolet went well overall, and we appreciate you taking the time to share your experience. We always strive for that full 5-star experience for every customer in West Springfield and beyond — if there's anything specific we could have done better, please don't hesitate to reach us at 413-781-3400. We'd love the chance to make it right and earn your full confidence next time!

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