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Central Chevrolet - Service Center

West Springfield, MA

4.8
172 Reviews

172 Reviews of Central Chevrolet - Service Center

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January 22, 2021

Central has been my service of choice since they sold me my Impala in early 2011. Their prices for services are fair, and they go out of their way to use any discounts available. They also quickly address a More

by Woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service.
January 06, 2021

I believe Kathy, Dave and Ariel from your body repair shop went above and beyond to help me with damage to my truck. They knew I was paying for repairs out of my pocket and not insurance. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy, Dave and Ariel at collision Dept
December 04, 2020

Service was excellent and I appreciate their taking my safety seriously, had two sensors that had been damaged. I felt that Steve Halloran was extremely professional and went out of his way to make my e More

by chedges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
December 03, 2020

The service was excellent and friendly. The representative took the time to walk me through some questions that I had programming my media center. A great experience! More

by Rogdager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
November 13, 2020

I had the pleasure of working with Steven. He was extremely personable. He communicated with me on every step they made. I would recommend this place to everyone. More

by Nunez.maria1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Halloran
October 30, 2020

I came in for a standard oil change today. I was quoted $79.95 for an 8 quart oil change. As advertised, it comes with multipoint inspection and tire rotation. I agreed to the terms and waited for my car More

by robert.brodhagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan McCann
October 24, 2020

Was treated great and taken care of. Had a recall done on my vehicle and was given a brand new vehicle for a loaner. The next day my vehicle was ready. No complaints. More

by Hemiramit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
October 20, 2020

Brian in service was very friendly, polite & professional. He kept me updated on my Van’s progress. Barker gave me a ride to & from my house ... he’s GREAT ! More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service - Barker
October 05, 2020

Work covered under warranty,Had truck towers to dealership @central Chev.Called service department to let them know it was on its way there everyone I spoke to were great!Five star all the way More

by James.serra7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
August 31, 2020

Dropped in without an appointment because of a potential battery problem. Central gave me a loaner and fixed the problem with great efficiency. Highly recommend this dealership More

by Gordo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann in service and Ed OGrady in sales
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