Central Chrysler Jeep Dodge RAM Fiat of Norwood

every body that works at that dealer ship are all personal and they know how to work with you and make you feel good with their help i am pleased with the work they did for me thankyou dodge Chrysler personal and they know how to work with you and make you feel good with their help i am pleased with the work they did for me thankyou dodge Chrysler central More

oil change First off the customer service was great and timed appropriately but you will see why I only gave 3 stars. Originally I brought my car in for a check First off the customer service was great and timed appropriately but you will see why I only gave 3 stars. Originally I brought my car in for a check engine light repair. The light cleared its self and I did not need to have anything repaired which is a plus. I called and asked if I could just have a regular oil change done since my car was already there. When I got to the service center to pay and pick up my car, the woman helping me said my oil change was $75!!! I have never paid that much for an oil change in my life.. I asked for a regular oil change and they used synthetic oil. When I asked why the women said "oh its required". No its not, my car has NEVER used synthetic oil. When I looked at the receipt it said they changed the filter. I just changed my air filters the oil change prior to this one.. Absolutely unacceptable. The women did offer to get me help but I was already running late to an appointment. I will never come to central for service work again. I am not sure who decides what oil is going to be used for a REGULAR oil change but $75 for an oil change asinine. More

Overall it feels like they are not really there to help you. Just take your money and leave. Will still hasn't provided me the alignment document I requested. you. Just take your money and leave. Will still hasn't provided me the alignment document I requested. More

New Jeep purchase The transaction was fairly easy. The salesman was very willing to help get us to our targeted monthly price and the business unit / finance manager wa The transaction was fairly easy. The salesman was very willing to help get us to our targeted monthly price and the business unit / finance manager was very pleasant and helpful in closing the deal. All in all a very good experience. The only thing off note was that when picking up the new vehicle the inspection sticker was not ready and would have been a hour or so delay. So I told our salesman I would get one and send him the receipt so I could get reimbursed. Currently waiting for this. More

As always the service at Central Jeep in Norwood was great. Both Brian and Nick updated me on the status of my vehicle and provided me with an estimate prior to performing any work. You have an outstand great. Both Brian and Nick updated me on the status of my vehicle and provided me with an estimate prior to performing any work. You have an outstanding staff at this location. My son and I bring our jeeps here for all service More

What a pleasure to do do business with a Kevin at my first oil change at Central service. Everyone was so friendly and the service was done when Kevin said it would.... Thanks so much! first oil change at Central service. Everyone was so friendly and the service was done when Kevin said it would.... Thanks so much! More

Excellent service, great experience, pleasant employees We have purchased a number of vehicles here. Always have been treated fairly by sales professionals and service personnel. Having restaurant on site We have purchased a number of vehicles here. Always have been treated fairly by sales professionals and service personnel. Having restaurant on site is a plus. More

Better Than Most Places They diagnosed the issue, gave me a fixed price before proceeding with repair, ordered the part I needed, fixed it by the next day, and called me when They diagnosed the issue, gave me a fixed price before proceeding with repair, ordered the part I needed, fixed it by the next day, and called me when it was ready. That's all I really ask for in an auto repair shop. Burned a big hole in my wallet, more than I would have spent at a local shop, but at least I'm confident it was repaired correctly which is a 50-50 bet elsewhere. The employees were friendly enough, which is also a 50-50 bet elsewhere. I'd come again if needed. More

Never had a good experience with the service department but it was actually pleasant this time around and he was a pleasure to work with. but it was actually pleasant this time around and he was a pleasure to work with. More

Hykeem assisted with returning my old leased vehicle and leasing a new Jeep Grand Cherokee Limited X 4x4. He was patient and really listened to what I was lo assisted with returning my old leased vehicle and leasing a new Jeep Grand Cherokee Limited X 4x4. He was patient and really listened to what I was looking for and at what price point. This is my 3rd lease with Central, and I've been very happy with each instance. I highly recommend this dealership and service center. More