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Central Chrysler Jeep Dodge RAM Fiat of Norwood
Norwood, MA
2,825 Reviews
We know what our customers want, and we provide it to them on a daily basis in Norwood, MA. You want a huge selection, with wonderful automotive service, and excellent customer service. Central Jeep Chrysler Dodge RAM of Norwood is here to provide you with all of that and more. We do not believe in resting on any of our accomplishments. We are always trying to improve and to be the best dealership in the Boston area. Our professional sales staff is here to support you and help you. You are their number one priority, not the sale.
A dealership, much like a car, can only be as good as the sum of it’s parts. It all starts with our team of knowledgeable car people who are always eager to help and assist you with anything that you may need. They are like the glue that holds everything else together. They are the ones who will provide you with our amazing selection of new Dodge, Chrysler, Jeep, and Ram vehicles, and they are the ones who will guide you through our used and certified pre-owned vehicles. They will provide your Dodge, Chrysler, Jeep, or Ram with wonderful and essential service, and they will even be here for all your cosmetic repair needs with our body shop. When all those parts come together, it creates a truly amazing automotive experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,825 reviews
February 23, 2020
New Chrysler 300, wouldn't start three weeks later Bought car at good price. Sale and finance went great. Three weeks later car had to be towed back because it wouldn't start. Two days later car ready. Bought car at good price. Sale and finance went great. Three weeks later car had to be towed back because it wouldn't start. Two days later car ready...No, again it would not start when I tried to leave the dealership . Told again the car was ready and Shawn said to pick up the next day and after a mechanic's failed start in am on day of pickup I received no call. I arrived to pick up vehicle as scheduled to only find out that it was not ready. No communication led to further frustration, and Shawn instead of turning on "Customer Service Mode" decides to throw his arms in the air and says"he is done with this claim" and walks away from me! I've never experienced such poor customer service from any dealership, Lisa Dunne stepped in and did her best to do her best to make up for Shawn's appalling behavior. It took eight days for the dealership to fix my new car, not at all what you would expect for a new car in this price range. More
by aandcdeluca
Verified Customer
February 21, 2020
A Good Time! First time at Central Auto. Repair finished sooner than anticipated. Everyone courteous, considerate, and helpful.. Enjoyed snack in cafe. Great way t First time at Central Auto. Repair finished sooner than anticipated. Everyone courteous, considerate, and helpful.. Enjoyed snack in cafe. Great way to start my day! More
by czeldak
Employees Worked With
Can't recall emplyees by name other than Peter Carroll
February 21, 2020
Worst service I have ever had in a car dealership. My maintenance package was canceled for some reason and had to pay $98 for an oil change and wait to be reimbursed. I received no call back or any updat maintenance package was canceled for some reason and had to pay $98 for an oil change and wait to be reimbursed. I received no call back or any update of my refund and reason why maintenance was canceled. Car should have come out washed and clean but was dirtier than when I brought it in. More
by Jeepneveragain
February 19, 2020
Great Service Fast, efficient, reasonably priced. I would definitely use this dealership again. That's all I have to say. thank you for taking care of my ca Fast, efficient, reasonably priced. I would definitely use this dealership again. That's all I have to say. thank you for taking care of my car More
by rbweiner17
Employees Worked With
I don't remember
February 19, 2020
Adam was a pleasure to work with. I would recommend both he and Central Jeep Dodge of Norwood anytime. This is my second vehicle with them and I will be back. he and Central Jeep Dodge of Norwood anytime. This is my second vehicle with them and I will be back. More
by Tony Panaggio
Employees Worked With
Adam
February 19, 2020
Tony is great to deal with. Have bought many cars from him and always return when car shopping. Happy with my new Jeep- beep beep! him and always return when car shopping. Happy with my new Jeep- beep beep! More
by pjb1029
February 19, 2020
Second time to use this dealership, with a hiatus in between lease vehicles . Top notch across the board. Even had the same sales rep, Tony O. Outstanding service . Thank you! between lease vehicles . Top notch across the board. Even had the same sales rep, Tony O. Outstanding service . Thank you! More
by RHOULETWO
Employees Worked With
February 17, 2020
The most difficult dealer to make an appointment with. They have a great sales team with big promises but it can take 3+ weeks to schedule an oil change and they seem unconcerned about the lack of employe They have a great sales team with big promises but it can take 3+ weeks to schedule an oil change and they seem unconcerned about the lack of employees in service. It would be the number one reason I do not re-lease with this dealership. More
by Lys1188
Employees Worked With
February 17, 2020
Oil Change and Maintenance Great service! Everyone was extremely friendly, knowledgeable and accommodating. I look forward to working with this Jeep dealership for all of my ser Great service! Everyone was extremely friendly, knowledgeable and accommodating. I look forward to working with this Jeep dealership for all of my service needs the future! More
by bbejarano18
February 14, 2020
Excellent Service Great service as always, friendly & knowledgeable staff. My car is always done on time & service preformed is explained in detail. They made sure to Great service as always, friendly & knowledgeable staff. My car is always done on time & service preformed is explained in detail. They made sure to have a car for me so that I could get to work. I will continue to take my car to this Jeep dealership! More
by JODISPIEGEL
Employees Worked With
Bill
