Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Central Chrysler Jeep Dodge RAM Fiat of Norwood
Norwood, MA
2,851 Reviews
We know what our customers want, and we provide it to them on a daily basis in Norwood, MA. You want a huge selection, with wonderful automotive service, and excellent customer service. Central Jeep Chrysler Dodge RAM of Norwood is here to provide you with all of that and more. We do not believe in resting on any of our accomplishments. We are always trying to improve and to be the best dealership in the Boston area. Our professional sales staff is here to support you and help you. You are their number one priority, not the sale.
A dealership, much like a car, can only be as good as the sum of it’s parts. It all starts with our team of knowledgeable car people who are always eager to help and assist you with anything that you may need. They are like the glue that holds everything else together. They are the ones who will provide you with our amazing selection of new Dodge, Chrysler, Jeep, and Ram vehicles, and they are the ones who will guide you through our used and certified pre-owned vehicles. They will provide your Dodge, Chrysler, Jeep, or Ram with wonderful and essential service, and they will even be here for all your cosmetic repair needs with our body shop. When all those parts come together, it creates a truly amazing automotive experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,851 reviews
March 27, 2019
Sold me a lemon The check engine light came on before I even made it home, they then “fixed” it the next day, and it came on the same day. When i called and expressed The check engine light came on before I even made it home, they then “fixed” it the next day, and it came on the same day. When i called and expressed my concerns, I was told that I needed an attitude adjustment and that my request to return the car (mind you it only had 19,000 miles and was a certified car) was unreasonable. They then “allowed” me to pick out another car and showed me cars that were 2-5 thousand more than the one I already bought, so I was forced into buying a car I didn’t really want. After this type of treatment and this many problems on a low mileage car, just imagine one with higher miles! Really says something about this dealer’s service crew as well as their customer service skills, no dealer should make you regret even buying a car at all. Cody, my salesman was nice and it wasn’t really his fault. More
by buyer
Employees Worked With
Dean
March 26, 2019
everything went well They sound out what the problem was, ordered the parts and i had my car but in a timely matter. Explained what the issues was and what needed to be do They sound out what the problem was, ordered the parts and i had my car but in a timely matter. Explained what the issues was and what needed to be done to fix it. More
by trapzack
Verified CustomerEmployees Worked With
March 25, 2019
New Jeep Purchase I dealt with Cody via email and he was very matter of fact and I made the deal very quickly. He monitored my order and kept me up to date as to when i I dealt with Cody via email and he was very matter of fact and I made the deal very quickly. He monitored my order and kept me up to date as to when it would arrive. He also came to my office to pick up the deposit check to make it easier for me. Upon delivery he reviewed the entire car with me and was very thorough. More
by Dstearns0
Employees Worked With
Cody Johnson
March 25, 2019
Quick & Easy Nathan did a great job preparing so when I came in to pick up the car everything was ready to go so I didn't have to wait long at all. He even came in Nathan did a great job preparing so when I came in to pick up the car everything was ready to go so I didn't have to wait long at all. He even came in on his day off to help me! No back and forth on price - got a great deal on the first try. Love my new Jeep thanks to Nathan & Central! More
by LCANN13
Employees Worked With
Nathan Jolley
March 23, 2019
MUSTY SMELL I was noticing a musty smell worsening and realized water was coming in on the passenger side under the Jeep mats. It was determined to be a manufactu I was noticing a musty smell worsening and realized water was coming in on the passenger side under the Jeep mats. It was determined to be a manufacturing defect which your service department did an excellent job of fixing and replacing carpets. My rental car was also covered and I was pleased with that because I had it for a week. I wish Jeep had done a recall so it wouldn’t have progressed to the degree it did. Gary was very helpful and informative about additional services available I queried him. More
by michellemelville
Employees Worked With
I did not work with any of the above people
March 22, 2019
Professional and friendly staff I had my 2018 Dodge charger in for routine oil change and tire rotation. Sean in service makes an extra effort to make sure things are done right. I had my 2018 Dodge charger in for routine oil change and tire rotation. Sean in service makes an extra effort to make sure things are done right. More
by roman_308
March 22, 2019
Personable and professional staff I really didn't intend on purchasing my Jeep when I walked in to the dealership. I was greeted by Nathan, with a big smile and warm handshake. Nathan I really didn't intend on purchasing my Jeep when I walked in to the dealership. I was greeted by Nathan, with a big smile and warm handshake. Nathan was NOT pushy and I really appreciated it. The last thing I wanted to do is have to haggle with price. I let him know how much I would spend and Nathan, along with his sales manager made it happen. Thank-you so much for making my first Jeep purchase so easy! More
by lbennett1020
Employees Worked With
financing and sales manager, Nathan Jolley
March 22, 2019
Interesting Hello Mr. Nagle I hope everything is well. Thank you for your patience and understanding. And for providing additional information regarding futu Hello Mr. Nagle I hope everything is well. Thank you for your patience and understanding. And for providing additional information regarding future service on my vehicle. More
by arthurbrewster
Employees Worked With
March 22, 2019
Exceptional Service The service was good from the day before I bring the vehicle there, remind me of the appointment, once I got there, service staff answer all questions The service was good from the day before I bring the vehicle there, remind me of the appointment, once I got there, service staff answer all questions that I had throughly, thank you. More
by anhnguyen_88
Employees Worked With
Johannah Fraenkel
March 21, 2019
Chrysler Jeep Dodge of Norwood Service Center is the Best! Took my Jeep in for routine maintenance and was treated like an appreciated customer from the moment I pulled into the garage until Lisa came to get m Took my Jeep in for routine maintenance and was treated like an appreciated customer from the moment I pulled into the garage until Lisa came to get me in the Jeep Cafe to let me know my vehicle was ready to go. More
by cherylptreadway
Employees Worked With
Other Employees :
The gentleman who processed my car when I first entered the garage to take my keys was very nice and professional as well.
