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Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Norwood, MA

4.7
1,667 Reviews

1,667 Reviews of Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

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September 21, 2018

Helpful and Patient I have nothing but high regards for Katie and Gabe who help me work with my extended warranty to get the repairs done. They were also very kind with More

by Mz. Debi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie in Service , Gabe Luciano
September 21, 2018

Fast friendly service Very professional and fast. Counter agents were very friendly. Prices were market rate and not inflated. Very happy overall. They gave me a loner More

by mikehussey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember names. , Gabe Luciano
September 21, 2018

Perfect and awesome Customer service was awesome - work performed was perfect - set me up with a one day rental so I wasn't without a car -couldn't ask for better!! More

by Rhinojeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2018

Quick service. Great dealership. I purchased my car in June 2007. I always bring it back to Central Chrysler for work. Recently I did need an alternator. I had to go elsewhere as they More

by HGARROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Luciano
September 18, 2018

Disappointing and Frustrationg I had a 1PM scheduled appointment which I scheduled 2 weeks in advance over the telephone. When I checked in at 12:45PM, they had no record of my app More

by bruin2287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 18, 2018 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hi bruin2287, we would like to apologize for your negative experience at our dealership. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving our Service Manager, Johannah Fraenkel, a call at 781.762.2200 x1260 at your earliest convenience it would be greatly appreciated. We look forward to speaking with you. Thank you, Central Auto Team

September 17, 2018

No information for fuel pump fix We were given no information as to the nature of the problem and the length of time it may take to complete any work. Even upon pickup the extent of More

by jeff.rasanen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabe Luciano
Sep 18, 2018 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hi jeff.rasanen, We are very to hear about your negative experience in our service department. We would really like to have the opportunity to talk to you in more detail about this situation. If you could please contact our Service Manager, Johannah Fraenkel, at 781.762.2200 x1260 or jfraenkel@central.us we would really appreciate it. Thank you, Central Auto Team

September 17, 2018

Quick and responsive A passive entry service light appeared on my dash on my way home from work. I called Central at 6p and made arrangements to bring my Jeep in first thi More

by hmt1070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Luciano
September 17, 2018

Exceptional Service Every Time I did not purchase my Jeep Grand Cherokee at Central, but started going to them for service when I moved to the area in 2015. I always feel like they More

by taburns87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Very nice experience It was a very easy experience everything was great with Shawn no issues I have no complaints I will be back I have always had great service there More

by JLUNA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2018

Good techs Techs solved problem and got me up and running. Happy w/ the service. They went above and beyond to get me a rental as well. More

by www.RealtorMIkeMahoney.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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