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Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center
Norwood, MA
1,671 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
1,671 Reviews of Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center
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July 31, 2018
Professional Good communication via text which works best for me. They were detailed in explanations and thorough. I was very happy to get my car in and out same d Good communication via text which works best for me. They were detailed in explanations and thorough. I was very happy to get my car in and out same day. More
by M_CRASH_MCSHEA
Verified CustomerEmployees Worked With
July 31, 2018
Excellent job keeping me in the loop on progress of repair Professional, courteous and communicative. Kept me in the loop as to the progress of the repair. Was a pleasure dealing with Shawn the whole way thro Professional, courteous and communicative. Kept me in the loop as to the progress of the repair. Was a pleasure dealing with Shawn the whole way through. More
by JJURGENS11
Employees Worked With
July 31, 2018
Maintenance service I set up this appointment 3 weeks prior using the online appointment scheduler. I chose the options for Oil change, Tire rotation and Inspection stic I set up this appointment 3 weeks prior using the online appointment scheduler. I chose the options for Oil change, Tire rotation and Inspection sticker. Upon arrival i also stated that i was there for those items. Two hours later my vehicle was done. When i went to retrieve my keys i was handed them with the "receipt" and told i was all set, my Inspection sticker was not done, nor was anything said that it wasn't or why it wasn't. I was pressed for time so was not able to stay to have that done at that time, and since i already have to travel 30 minutes to get to this location i couldn't set up another one, especially since the sticker was expiring the next day (having made the appointment 3 weeks before i wasn't expecting to have to be a last minute inspection sticker person) Luckily i was able to find a place that i could get it done quickly near my work. I feel that when i dropped off my vehicle it wasn't clear as to what i was there for. The clerk asked me if i had an appointment and what i was there for, after telling him i did and what i was there for he only said my name and asked if i was waiting, to which i replied i will be in the area, he said "you are all set, see you in a little bit" it was never confirmed with me what i was there for from the attendant. Since i purchased my vehicle there i will be back for future service but i just feel that they may need to verify the services being done on vehicles to make sure this doesn't happen to someone else.. More
by BettyBlue
Employees Worked With
Gabe
July 31, 2018
Reliable and dependable I've been coming here for two years. Always satisfied. Last appointment did not disappoint. Good communication. Reasonable prices. All work completed I've been coming here for two years. Always satisfied. Last appointment did not disappoint. Good communication. Reasonable prices. All work completed on a timely manner. More
by omoska
Employees Worked With
Johannah
July 29, 2018
Great service and was really happy with it! Great job! we were very happy with the service that we received and with all of the employees that we dealt with there including in the rental departm Great job! we were very happy with the service that we received and with all of the employees that we dealt with there including in the rental department! More
by gralbr
Employees Worked With
Other Employees :
We don't know the names of the other people but they were all great! The rental service people were great too!
July 28, 2018
Thanks for a job well done. I entrusted my vehicle to your cordial and competent service team members several times over the past few years. Very satisfied then, very satisfi I entrusted my vehicle to your cordial and competent service team members several times over the past few years. Very satisfied then, very satisfied with their performance during my most recent visit More
by mcmstew
July 27, 2018
Good service, helpful and professional service rep. Bought a 2018 Jeep Wrangler JL sport s. In a rare case the upper aluminum coolant pipe got a pinhole leak late in the evening. I contacted the service Bought a 2018 Jeep Wrangler JL sport s. In a rare case the upper aluminum coolant pipe got a pinhole leak late in the evening. I contacted the service department immediately and they were able to get me in as soon as possible (7am the next business day). Unfortunately for me the part had still been in production so the service department did not have this specific part nor did any nearby dealers. Shawn, my service rep was very helpful and arranged to get me into a loaner vehicle right away. Shawn kept open line of communication the entire time my vehicle was being serviced and provided an accurate ETA for parts and repair. In fact, my vehicle was available to be much sooner than the initial ETA that was provided and I could not be happier except if this had not happened at all HAHAHA. Overall great experience with Shawn and the JL is back to being excellent like jeeps do. It never happened! #JEEPWAVE! More
by JLSSDD18
Employees Worked With
July 27, 2018
making an appointment I would like to thank the whole crew for servicing on our Jeep on such a short notice...you guys and girls all rock..keep up the good work!!! I would like to thank the whole crew for servicing on our Jeep on such a short notice...you guys and girls all rock..keep up the good work!!! More
by cherishkisses0906
July 27, 2018
Fast service I was very impressed with how quick and timely I was brought in and taken care of, i also appreciated being kept up to date on the progress of my serv I was very impressed with how quick and timely I was brought in and taken care of, i also appreciated being kept up to date on the progress of my service while I waited. More
by zlrp81
Employees Worked With
July 27, 2018
Great service, Great experience This is the second time i am having my 2016 Jeep Wrangler being serviced at Central, they did a FANTASTIC job following all the manufacturer recommend This is the second time i am having my 2016 Jeep Wrangler being serviced at Central, they did a FANTASTIC job following all the manufacturer recommendations. They made me feel appreciated, and it matters. If they are't 10 then they are 9.9 - just kidding they are 10 all day long! Juciara Marta More
by Ciara Marta
Employees Worked With
GREG, JESSICA, GABRIEL, SHAWN, CIARA, JOHANNAH
