Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Needed oil change Had a very good visit.The staff was very accomadating.I don't know what else to tell you other than I was very satisfied with the work. Had a very good visit.The staff was very accomadating.I don't know what else to tell you other than I was very satisfied with the work. More

Great Experience at Central Jeep The experience at Central heep is great. From the moment Amanda in service greets you at the door and takes your vehicle to the time she comes to get The experience at Central heep is great. From the moment Amanda in service greets you at the door and takes your vehicle to the time she comes to get you when the service is done, everything g is smooth and relaxing. I love the Jeep Grille and being able to grab a bite to eat while I wait. Amanda is awesome; explains what’s going on and the options available for my vehicle. Great experience!! More

Too long After brake is replaced noise started. I mentioned the customer service. She communicated but they didnt find anything. However, noise is still there After brake is replaced noise started. I mentioned the customer service. She communicated but they didnt find anything. However, noise is still there when drive backward. More

Unfairly charged My hands free Bluetooth failed in January. It failed again in April. It took 3 days to fix and I was charged 145.00. I think I should not have been ch My hands free Bluetooth failed in January. It failed again in April. It took 3 days to fix and I was charged 145.00. I think I should not have been charged. I have been a loyal customer for 5 years and extremely disappointed. More

Couldn’t even handle oil change/tire rotation Went in for oil change and tire rotation. Took 2 hrs. When I got approx 7 miles from dealership tire pressure gauge came in- they rotated tires but di Went in for oil change and tire rotation. Took 2 hrs. When I got approx 7 miles from dealership tire pressure gauge came in- they rotated tires but didn’t adjust the pressure so my rear tires were at 65 when they should have been 80 psi while my fronts were 80 and should have been 65 psi. Drove back and waited another 1/2 hr for them to adjust psi. 4 days later still smelled oil and checked engine....no oil cap. I looked the next day when lighting was better and found cap on front of engine area sitting in a round hole. I guess the tech took it off and stored it there and then forgot to put it back on. Returned again And told service rep what happened and where I found the cap. I told her that I wanted the engine steamed, fluid level checked and wheel lugs checked as I had no confidence in anything that was done to my truck. 1-1/2 hr later told truck was all set. She told me that oil level checked/added oil. I asked about the wheel lugs and she never wrote that on the slip so it wasn’t done. Had them take truck back in and waited another 1/2 hr. She told me that service manager was advised of issues I had and would contact me....that was like 3 weeks ago....phone hasn’t rang..... More

Last visit not satisfied, very dismissive Very dismissive my last visit of issues I was sharing about my car. Failed even to place mileage remember for next service. Not pleased at all. Medioc Very dismissive my last visit of issues I was sharing about my car. Failed even to place mileage remember for next service. Not pleased at all. Mediocre service More

Bad service manager Told them what was wrong with the truck and manager repeatedly told me there was no problem. WRONG! Took it to another mechanic and he had to rebuild Told them what was wrong with the truck and manager repeatedly told me there was no problem. WRONG! Took it to another mechanic and he had to rebuild the master cylinder. HELLO! Exactly what I suggested they check. Dont listen to the customer, good move. Send a car back on the road when complaining about the brakes, good move. More

Jeep recall service I had recall on my Jeep compass and had to take it to a dealership. While others passed up on it, Central Jeep took it on and did a great job. They we I had recall on my Jeep compass and had to take it to a dealership. While others passed up on it, Central Jeep took it on and did a great job. They were busy so it took some time to fit me in but they took good care of me and my vehicle and were very friendly. More

Excelentes Excelentes, amables y serviciales. Hicieron un buen trabajo y no fue mucha la espera. De mi parte estoy satisfecho y contento. Recomendados al 100 % Excelentes, amables y serviciales. Hicieron un buen trabajo y no fue mucha la espera. De mi parte estoy satisfecho y contento. Recomendados al 100 % A More

Good communication, good outcome Sean was quick to follow up and communicate: detailed outline of what needed to be done and solid rationale. Done on time and quick cash out. Sean was quick to follow up and communicate: detailed outline of what needed to be done and solid rationale. Done on time and quick cash out. More