Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

The service was prompt and communication was clear and consistent the staff at CJD aid top notch I would highly recommend them to my friends consistent the staff at CJD aid top notch I would highly recommend them to my friends More

Great! Made an appointment for an oil change first thing on a Saturday morning and it was done within an hour or so. Really fast service! on a Saturday morning and it was done within an hour or so. Really fast service! More

Very pleasant experience in the service department. Dan Garland and Chris Nagle are fantastic. Hopefully, the sales department will be more competitive on my next purchase. Garland and Chris Nagle are fantastic. Hopefully, the sales department will be more competitive on my next purchase. More

Came in for an oil change and a rotation and a headlight change tire was not rotated I’m not sure if I even get an oil change and I was charge almost 4 something just to change your headlight Bill lied to change tire was not rotated I’m not sure if I even get an oil change and I was charge almost 4 something just to change your headlight Bill lied to me More

Quite honestlyi sat for two hours for a oil change and tire rotation. Then to receive recommendations saying i coolant is low. I would have expexted that to be installed. I had to go to oriellys and buy tire rotation. Then to receive recommendations saying i coolant is low. I would have expexted that to be installed. I had to go to oriellys and buy it. Not knowing how to put it in and where. So disappointed More

Service rep. Shawn Nagie was very attentive to my needs and concerns as a customer. Shawn kept me informed throughout the repair process. Also, Matthew Murmello was very instrumental on getting the rare pa and concerns as a customer. Shawn kept me informed throughout the repair process. Also, Matthew Murmello was very instrumental on getting the rare part (roof rack) that I requested for my Jeep. More

I have always been treated windefully. The service rep I have always been treated windefully. The service rep was great. I'm not sure what else I can say. Not ever an issue when I have service on my car I have always been treated windefully. The service rep was great. I'm not sure what else I can say. Not ever an issue when I have service on my car. More

Taillight went out only a year after purchase, wouldn't cover it under the $2500 extended bumper to bumper warranty, wouldn't tell me how to replace myself, despite asking 3 times what the trick was to rem cover it under the $2500 extended bumper to bumper warranty, wouldn't tell me how to replace myself, despite asking 3 times what the trick was to remove the pushpins (advisor chuckled "yeah they make it really hard to get at"), charged me $85 bucks for loaner (wouldn't book me a saturday appointment, can't wait because it takes 2 hours for them to change the oil here) and to replace a bulb that's 4 bucks at AutoZone. Hit me with a $7.99 "supplies/hazardous materials" fee for some absurd reason. You'd think there'd be even an ounce of customer service after you spend $49,000 on a truck, but not here. Will never spend another dollar, whether sales or service, at this dealership. Don't care how inconvenient it is to go elsewhere. Awful people, awful place, just all around awful. More

They are a very good and honest people too do business with . Everything the said they did and it was a pleasant experence doing business with true professionals with . Everything the said they did and it was a pleasant experence doing business with true professionals More

The staff are knowledgeable, courteous, friendly and try to stay within the stated time line. The facility is safe and sanitized and follow COVID 19 guidelines. Great individuals to work with. to stay within the stated time line. The facility is safe and sanitized and follow COVID 19 guidelines. Great individuals to work with. More